Joy Dental Clinic (Pulau Tikus)
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #21 of 26 ranked clinics · Last checked: 18 September 2026
57.2/100
Positions by Rating Profile
- Overall Transparency & Trust#2157.2/100
- Best for Expats#1859.3/100
- Best for Dental Implants#2151.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2137.7/100
- Best English-speaking Clinics#1864.8/100
- Best for Families / Children#1563.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Wisdom teeth removal listed as a service but no anaesthesia info found (mostly single-page site).
Summary
Pulau Tikus branch of the Joy Dental group on Jalan Cantonment; the group lists nine clinics in Penang, Kedah and Johor. Offers scaling, fillings, whitening, crowns and bridges, implants, dentures, extractions and braces; open Monday to Saturday, 9am to 5pm. English website with WhatsApp booking; no standing fees published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Malaysia; mentioned for: English speaking dentist Malaysia; mentioned for: dental implants Malaysia; mentioned for: emergency dentist Malaysia; mentioned for: Malaysia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Group site with a locations page for this branch, treatment pages and a separate braces page; live on 2026-09-18. [joy-dental-clinic-pulau-tikus-deepen-9] [s1] | 4/4 |
| ✓ | Dentist names listed The team and braces pages name Dr. Gillian Tham as the dentist at the Pulau Tikus branch. [joy-dental-clinic-pulau-tikus-deepen-15] [joy-dental-clinic-pulau-tikus-deepen-16] | 3/3 |
| ✗ | Dentist specializations listed No degree, training or specialty is stated for the branch dentist; the site gives her name and the title "Associate Dentist" only. [joy-dental-clinic-pulau-tikus-deepen-15] [joy-dental-clinic-pulau-tikus-deepen-16] | 0/2 |
| ✓ | Real clinic photos A branch photo on the locations page and a business-uploaded Google photo show the Joy Dental sign on Jalan Cantonment. [s1] [joy-dental-clinic-pulau-tikus-deepen] | 2/2 |
| ✓ | Service list published Twelve treatments listed, from scaling and fillings to crowns, implants, dentures, extractions and braces. [joy-dental-clinic-pulau-tikus-deepen-9] | 3/3 |
| ✓ | Clear contact details Branch phone 012-775 8150 on the sign, structured data and Google listing; group WhatsApp 012-729 8150 and email on every page. [s1] [joy-dental-clinic-pulau-tikus-deepen-9] | 2/2 |
| ✓ | English website version The group site and braces page are in English. [joy-dental-clinic-pulau-tikus-deepen-9] | 2/2 |
| ✓ | Address and map published 33-B Jalan Cantonment, Pulau Tikus, 10350 George Town, with a Waze map link to the branch. [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No standing fees on the site; the braces page advertises monthly instalments (from RM130 a month), which are financing terms, not fees. [joy-dental-clinic-pulau-tikus-deepen-16] [joy-dental-clinic-pulau-tikus-deepen-9] | 0/3 |
| ✗ | Cleaning price listed The Scaling & Polishing page gives no price. [joy-dental-clinic-pulau-tikus-deepen-2] [joy-dental-clinic-pulau-tikus-deepen-6] | 0/2 |
| ✗ | Filling price listed The Fillings page gives no price. [joy-dental-clinic-pulau-tikus-deepen-4] [joy-dental-clinic-pulau-tikus-deepen-21] | 0/2 |
| ✗ | Crown price listed The Crown & Bridge page explains the procedure without a price. [joy-dental-clinic-pulau-tikus-deepen-5] [joy-dental-clinic-pulau-tikus-deepen-22] | 0/2 |
| ✗ | Implant price listed The implant page explains the procedure without a price. [joy-dental-clinic-pulau-tikus-deepen-3] [joy-dental-clinic-pulau-tikus-deepen-23] | 0/2 |
| ✗ | Consultation price listed No consultation fee on the site; only the braces promotion page mentions a free braces consultation. [joy-dental-clinic-pulau-tikus-deepen-16] [joy-dental-clinic-pulau-tikus-deepen-9] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays are mentioned in the implant work-up without a price. [joy-dental-clinic-pulau-tikus-deepen-3] | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-18; star histogram 5*..1* = 185/2/0/0/0 [joy-dental-clinic-pulau-tikus-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen] | 2/3 |
| ✓ | Review recency Newest Google reviews dated two to three weeks before 2026-09-18. [joy-dental-clinic-pulau-tikus-deepen-17] | 3/3 |
| ✓ | Clinic responds to reviews Every Google review read (about 34, from 2025-04 to 2026-09) carries an owner reply, mostly in one repeated wording; no review below four stars exists. [joy-dental-clinic-pulau-tikus-deepen] [joy-dental-clinic-pulau-tikus-deepen-30] [joy-dental-clinic-pulau-tikus-deepen-17] | 2/2 |
| ✓ | No recurring complaints No Google review below four stars (185 five-star, 2 four-star); no complaint repeated in the reviews read. [joy-dental-clinic-pulau-tikus-deepen] [joy-dental-clinic-pulau-tikus-deepen-17] | 2/2 |
| ✗ | No suspicious review patterns A Google reviewer writes the clinic gave a free toothbrush after the review was posted; another thanks it for a free gift; 185 of 187 ratings are five stars. [joy-dental-clinic-pulau-tikus-deepen-17] [joy-dental-clinic-pulau-tikus-deepen] | 0/2 |
| ✓ | Active Facebook presence Group Facebook page shared by the branches: about 4.8 thousand followers, active in September 2026; no Facebook reviews yet. [joy-dental-clinic-pulau-tikus-deepen-18] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [joy-dental-clinic-pulau-tikus-deepen-31] [joy-dental-clinic-pulau-tikus-deepen-32] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [joy-dental-clinic-pulau-tikus-platforms-2] [joy-dental-clinic-pulau-tikus-platforms-3] [joy-dental-clinic-pulau-tikus-platforms-4] [joy-dental-clinic-pulau-tikus-platforms-5] [joy-dental-clinic-pulau-tikus-platforms-6] [joy-dental-clinic-pulau-tikus-platforms-7] [joy-dental-clinic-pulau-tikus-platforms-8] [joy-dental-clinic-pulau-tikus-platforms-9] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Implant page: the dentist performs "medical imaging, such as X-rays and other scans". [joy-dental-clinic-pulau-tikus-deepen-3] | 2/2 |
| ✗ | CBCT (3D imaging) No CBCT or cone-beam imaging on any page of the site. [joy-dental-clinic-pulau-tikus-deepen-3] [joy-dental-clinic-pulau-tikus-deepen-24] [joy-dental-clinic-pulau-tikus-deepen-9] | 0/2 |
| ✓ | Implantology Dental implants offered, with placement, healing and crown explained on the implant page. [joy-dental-clinic-pulau-tikus-deepen-3] | 2/2 |
| ✓ | Orthodontics Metal, ceramic and Damon braces and clear aligners on the group's braces page. [joy-dental-clinic-pulau-tikus-deepen-16] | 2/2 |
| ✓ | Oral surgery Wisdom teeth removal and teeth extraction are listed treatments; a Google reviewer describes a wisdom tooth removal at this branch. [joy-dental-clinic-pulau-tikus-deepen-9] [joy-dental-clinic-pulau-tikus-deepen-7] [joy-dental-clinic-pulau-tikus-deepen-25] [joy-dental-clinic-pulau-tikus-deepen-8] [joy-dental-clinic-pulau-tikus-deepen-26] [joy-dental-clinic-pulau-tikus-deepen-17] | 2/2 |
| ✓ | Pediatric dentistry Braces offered for children and teens; the clinic's reply to a Google review calls care for children a priority. No separate children's dentistry service is listed. [joy-dental-clinic-pulau-tikus-deepen-16] [joy-dental-clinic-pulau-tikus-deepen-17] | 1.5/1.5 |
| ✗ | Emergency care No emergency or same-day service on any page of the site. [joy-dental-clinic-pulau-tikus-deepen-9] [joy-dental-clinic-pulau-tikus-deepen-27] [s1] | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp booking at 012-729 8150, linked on every page. [joy-dental-clinic-pulau-tikus-deepen-9] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The site is in English and English-language Google reviews describe the dentist's explanations. [joy-dental-clinic-pulau-tikus-deepen-9] [joy-dental-clinic-pulau-tikus-deepen] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible WhatsApp enquiry about fees from every page; the braces page offers a personalised quote. [joy-dental-clinic-pulau-tikus-deepen-9] [joy-dental-clinic-pulau-tikus-deepen-16] | 1.5/1.5 |
| ✓ | Clear service explanations The implant, crown and bridge and denture pages explain the procedure step by step; several other treatment pages carry placeholder text. [joy-dental-clinic-pulau-tikus-deepen-3] [joy-dental-clinic-pulau-tikus-deepen-28] [joy-dental-clinic-pulau-tikus-deepen-5] [joy-dental-clinic-pulau-tikus-deepen-19] | 1/1 |
| ✓ | Convenient opening hours Open Saturdays: Monday to Saturday 9am to 5pm (site, structured data and Google listing). [s1] [joy-dental-clinic-pulau-tikus-deepen] [joy-dental-clinic-pulau-tikus-deepen-29] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia Not in the local results or on web page 1 for "best dentist Penang" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-10] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia Not in the local results or on web page 1 for "English speaking dentist Penang" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-11] | 0/1 |
| ✗ | Mentioned for: dental implants Malaysia Not in the local results or on web page 1 for "dental implants Penang" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-12] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malaysia Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-13] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats Not in the local results or on web page 1 for "Penang dental clinic for expats" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-14] | 0/1 |
| ✓ | Structured data on website schema.org Dentist markup for the branch with street address, telephone and opening hours. [s1] | 1.5/1.5 |
| ◐ | Google indexing quality Clinic site first for its name; not on web page 1 for "dental implants Penang" on 2026-09-18 [joy-dental-clinic-pulau-tikus-deepen-20] [joy-dental-clinic-pulau-tikus-deepen-12] | 1/2 |
| ✓ | Dedicated service pages Separate pages per treatment, e.g. implants, crown and bridge, dentures and whitening, plus a braces page. [joy-dental-clinic-pulau-tikus-deepen-3] [joy-dental-clinic-pulau-tikus-deepen-5] [joy-dental-clinic-pulau-tikus-deepen-16] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Gillian Tham [joy-dental-clinic-pulau-tikus-deepen-16] [joy-dental-clinic-pulau-tikus-lic] | Associate Dentist | 14907 |
Red Flags
- medium Suspicious review patterns (-5 pts) — Suspicious review patterns recorded in the data (derived).
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://joydental.com.my/ |
|---|---|
| Phone | +60 12-775 8150 |
| +60 12-729 8150 | |
| https://www.facebook.com/joydentalclinicpg/ | |
| Google Maps | Map listing |
| Address | 33-B, Jalan Cantonment, Pulau Tikus, 10350 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://joydental.com.my/location.html | Locations page: "Klinik Pergigian Joy Dental, Pulau Tikus"; "33-B Jalan Cantonment, Pulau Tikus, 10350 George Town, Pulau Pinang"; "Operating Hours: Mon-Sat, 9:00am-5pm (Closed on Sunday)"; branch photo of the Joy Dental sign with 012-775 8150; Waze link to the branch; nine clinics in Penang, Kedah and Johor; structured data: schema.org Dentist entry for the Pulau Tikus branch with street address, postcode, telephone +60127758150 and opening hours Monday to Saturday 09:00–17:00 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at 33-B Jalan Cantonment, 10350 Georgetown, under the premise name "(LUPUS- SILA PILIH ALAMAT LAIN) ENG DENTAL SURGERY" (Malay: lapsed, choose another address): GILLIAN THAM WEI YI (14907), CHONG CHAI YI (9895), HING CHIA CHYI (11806) | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen | https://www.google.com/maps?cid=12859289590163809759&hl=en | Google listing 2026-09-18: 5.0 from 187 reviews, histogram 5*..1* 185/2/0/0/0; Cantonment Rd, Pulau Tikus, 10350 George Town; phone +60 12-775 8150; hours Monday to Saturday 9 AM–5 PM, Sunday closed; 14 reviews read (2025-04 to 2026-05), each with an owner reply, nine of them answered on 2026-06-23 in one identical wording; a 2025-12-12 review: "thanks for the freegift too"; a business-uploaded photo (2025-04) shows the Joy Dental sign with 012-775 8150 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-2 | https://joydental.com.my/ScalingnPolishing.html | Scaling & Polishing page, read 2026-09-18: after "our dentist will start the process by doing a thorough consultation with you" the page body is placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-3 | https://joydental.com.my/dental_implant.html | Dental implant page: "The dentist will then perform medical imaging, such as X-rays and other scans, to assess the health of your jaw and suitability for implant placement."; placement, healing ("This healing process usually takes 3-6 months"), abutment and crown explained step by step; no CBCT or cone-beam imaging and no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-4 | https://joydental.com.my/fillings.html | Fillings page, read 2026-09-18: after "our dentist will start the process by doing a thorough consultation with you" the page body is placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-5 | https://joydental.com.my/CrownNbridge.html | Crown & Bridge page: "The dentist will take a digital 3D mold / scan of your mouth (teeth), and prepare a dental crown or temporary dental bridge for initial installation."; bridge types listed ("Cantilever bridge", "Maryland bonded bridge", "Implant supported bridges"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-7 | https://joydental.com.my/wisdom_teeth_removal.html | Wisdom Teeth Removal page, read 2026-09-18: "What is Wisdom Teeth Removal?" followed by placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-8 | https://joydental.com.my/teeth_extraction.html | Teeth Extraction page, read 2026-09-18: "What is Teeth Extraction?" followed by placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-9 | https://joydental.com.my/ | Group home page, live 2026-09-18: twelve treatments listed: "Braces", "Teeth Whitening", "Scaling & Polishing", "Cosmetic Dentistry", "Dental Veneers", "Fillings", "Root Canal Treatment", "Crown & Bridge", "Dental Implant", "Wisdom Teeth Removal", "Denture", "Teeth Extraction"; "Just click on the WhatsApp button to book an appointment with us."; WhatsApp link to 012-729 8150 asking about service fees; "Take a sneak peek into our clinic."; site in English; no fee, no emergency or same-day service and no CBCT on any page; schema.org Dentist markup for the group with telephone and branch list | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-10 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-11 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-12 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-13 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-14 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-15 | https://joydental.com.my/our_team.html | Our Dentist page: "Meet your Joy Dentist"; "Dr.Gillian" listed for "Pulau Tikus Penang"; five other dentists named for other branches; names and branches only, no qualifications | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-16 | https://bracespenang.joydental.com.my/ | Group braces page: "Braces in Penang from RM130/month"; "From RM130/month (instalment available)"; "professional braces for teens & adults"; enquiry form "Who is the patient?" with "My child / teen"; "Metal, Ceramic & Clear Aligners"; "Damon Braces"; "Dr. Gillian Tham" "Associate Dentist Pulau Tikus"; "We provide a full breakdown with no hidden charges at your free consultation."; "Leave your details and our friendly team will contact you within 30 minutes with a personalised quote" | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-17 | https://www.google.com/search?q=Joy+Dental+Clinic+Pulau+Tikus+33-B+… | Google reviews sorted newest first, read 2026-09-18: about 20 reviews from the preceding two months, all five-star and all answered by the clinic; newest dated two to three weeks earlier; one reads "Price was RM120. They gave me free toothbrush after leaving this review."; another: "Recently had my wisdom teeth removed and was very well taken care of by Dr. Gillian"; a reviewer wrote the dentist "was fantastic with kids" and the clinic replied: "Handling kids with care is a priority, and we appreciate you recognizing our efforts!" | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-18 | https://www.facebook.com/joydentalclinicpg/ | Facebook page Joy Dental Clinic (Penang), shared by the group's branches, read 2026-09-18: about 4.8 thousand followers; newest post three days earlier; no Facebook reviews yet; links joydental.com.my and WhatsApp 012-729 8150 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-19 | https://joydental.com.my/dentures.html | Denture page: complete and partial dentures explained; "The next step is to take a mold of the teeth, to make sure we create a denture that fits your mouth."; no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-20 | search:Joy Dental Clinic Pulau Tikus | Google 2026-09-18 (English, gl=my, non-personalised): joydental.com.my is the first organic result for the clinic's name | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-6 | https://joydental.com.my/ScalingnPolishing.html | Full page read, describes procedure, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-21 | https://joydental.com.my/fillings.html | Full page read, describes procedure, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-22 | https://joydental.com.my/CrownNbridge.html | Full page read, describes procedure, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-23 | https://joydental.com.my/dental_implant.html | Full page read, describes procedure and imaging steps, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-24 | https://joydental.com.my/dental_implant.html | Imaging process described in detail; only "X-rays and other scans" mentioned, no CBCT/cone beam wording | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-25 | https://joydental.com.my/wisdom_teeth_removal.html | Dedicated wisdom tooth removal page | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-26 | https://joydental.com.my/teeth_extraction.html | Dedicated teeth extraction page | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-27 | https://joydental.com.my/ | Site-wide read: no emergency/urgent-care page or mention | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-28 | https://joydental.com.my/dental_implant.html | Multi-paragraph plain-language explanation of implant procedure and imaging steps | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-29 | https://www.google.com/maps?cid=12859289590163809759&hl=en | Google Business hours: Saturday 9 AM-5 PM (same as weekdays); Sunday closed | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-30 | https://www.google.com/maps?cid=12859289590163809759&hl=en | All 5 readable reviews carry an owner reply, e.g. Jerry Chong (5*, 2026-05-18) and Alee Cole (4*, 2026-01-03), both answered on 2026-06-23; the replies repeat one wording | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-31 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Joy%20De… | A search for "Joy Dental Clinic Pulau Tikus Penang" returned only unrelated results (Komodo Tourism; Mount Joy Tourism), no listing for the clinic | 2026-09-29 |
| joy-dental-clinic-pulau-tikus-deepen-32 | https://joydental.com.my/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| joy-dental-clinic-pulau-tikus-platforms-2 | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (joy-dental-clinic-pulau-tikus, joy-dental-clinic, joy-dental, klinik-pergigian-joy-dental, joy-dental-clinic-penang) do not exist: no profile for Joy Dental Clinic and none at its address (checked 2026-10-02) | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Joy Dental Clinic is not among them | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-7 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-8 | https://www.hotfrog.com.my/search/penang/joy%20dental | Hotfrog Malaysia: search for "joy dental" in Penang and in Malaysia, read 2026-10-02: no listing for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-9 | https://www.trustpilot.com/review/joydental.com.my | Trustpilot: no company page for joydental.com.my (page not found, checked 2026-10-02) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for Joy Dental Clinic was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the clinic group's website and braces page, the branch's Google listing and reviews, the group's Facebook page and the Malaysian Dental Council register. The website names Dr. Gillian Tham as the dentist at this branch but states no qualifications; several of its treatment pages carry placeholder text. No standing fees are published; braces are advertised as monthly instalments. Braces are offered for children and teens, and the clinic's reply to a review calls care for children a priority. Google: 5.0 from 187 reviews, the newest within the past month, every review answered; one reviewer writes that the clinic gave a free toothbrush after the review was posted and another thanks it for a free gift, which is recorded as a suspicious review pattern. Open Monday to Saturday. The dental council register lists Dr. Gillian Tham at 33-B Jalan Cantonment under an earlier clinic name. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic was not present for "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang" or "Penang dental clinic for expats". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (service pages for scaling, fillings, crowns, implants, whitening, extractions and wisdom teeth) and its Google listing. Recorded: no prices published for any treatment; X-ray imaging used for implant planning but no CBCT; wisdom-tooth and extraction surgery offered; no pediatric or emergency service documented; Saturday opening hours; Google 5.0 from 187 reviews, no signs of review manipulation. Still unverified: whether the clinic has a TripAdvisor listing and whether the clinic works with foreign patients. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, clinic operating normally. Google rating steady at 5.0 but review count grew from stored 75 to 185; captured a phone number for the first time from the Google Maps profile (+60 12-775 8150) — note the clinic's own website displays a different mobile number (+6012-729 8150), possibly a different branch/staff line. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): the 'KLINIK PERGIGIAN JOY DENTAL' chain is confirmed genuinely MDC-registered in Penang, but the specific Pulau Tikus branch was not among the addresses returned, so left unverified rather than marked false; no clinic license number is published. |
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