Kuala Lumpur International Dental Centre (KLIDC)
According to our open methodology, this clinic scored 55/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #23 of 26 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#2355/100
- Best for Expats#2254/100
- Best for Dental Implants#1852.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2337.4/100
- Best English-speaking Clinics#2357.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation info found on oral surgery, extraction, or implant pages.
Summary
Dental group established in 2008 with flagship on Jalan Yap Kwan Seng plus Ampang, Bukit Bintang and Subang Jaya branches and an in-house lab. Names several specialists and offers implants, oral surgery, laser dentistry and 3D imaging.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 12 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Malaysia; mentioned for: English speaking dentist Malaysia; mentioned for: dental implants Malaysia; mentioned for: emergency dentist Malaysia; mentioned for: Malaysia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [klidc-kl-international-dental-centre-refresh] | 5/6 |
| ◐ | Google review volume [klidc-kl-international-dental-centre-refresh] | 2.5/3 |
| ◐ | Review recency [klidc-kl-international-dental-centre-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Kuala Lumpur International Dental Centre" and "KLIDC" (2026-10-02); the clinic's site does not link to TripAdvisor. [klidc-kl-international-dental-centre-presence] [klidc-kl-international-dental-centre-presence-2] [klidc-kl-international-dental-centre-presence-3] | 0/0.5 |
| ✓ | Other review platforms Has its own WhatClinic profile with 3 patient reviews (4.3). [klidc-kl-international-dental-centre-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Malaysia [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malaysia [sq] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares the type Organization (alongside WebPage, ImageObject). [klidc-kl-international-dental-centre-r6s3] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr Low Soo Huat [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Restorative & Cosmetic Dentistry | 3140 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Prof. Dr. Khoo Suan Phaik [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Oral Medicine & Oral Pathology | OPO 0010 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a registered dental specialist (checked 30 September 2026). |
| Dato' Dr. Syazlli Nazreen [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Dental Surgery | 3189 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Shirleen Wong [s1] [klidc-kl-international-dental-centre-lic] [klidc-kl-international-dental-centre-mdc-reg] | Dental Surgery | 3556 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.klidc.com.my/ |
|---|---|
| Phone | +603-2162 5555 |
| +6012-4567 216 | |
| https://www.facebook.com/klidcmy | |
| Google Maps | Map listing |
| Address | No. 33, 2nd Floor, Jalan Yap Kwan Seng, 50450 Kuala Lumpur (flagship; multiple branches) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.klidc.com.my/ | Clinic website: branches, contacts, specialists, services, hours. | 2026-07-12 |
| sq | search:dentist Kuala Lumpur | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| klidc-kl-international-dental-centre-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | MDC register: KHOO SUAN PHAIK (OPO 0010), Oral Pathology and Oral Medicine -- registered premise shown is IMU Oral Health Centre, Bukit Jalil, not KLIDC; consistent with her primary academic/professorial appointment alongside clinic consulting. Searched: Practitioner Name 'KHOO SUAN PHAIK', State=WP Kuala Lumpur, 2026-08-25 | 2026-08-25 |
| klidc-kl-international-dental-centre-refresh | https://www.google.com/maps/place/KLIDC+Kuala+Lumpur+International+… | most recent visible review posted ~4 months before 2026-08-25 | 2026-08-25 |
| klidc-kl-international-dental-centre-mdc-reg | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council public register (Search For Practitioner by registration number, State = Wilayah Persekutuan Kuala Lumpur): 3140: Low Soo Huat, dental surgeon; OPO 0010: Khoo Suan Phaik, oral pathology and oral medicine; 3189: Syazlli Nazreen B Mohd Yunus, dental surgeon; 3556: Shirleen Wong, dental surgeon. | 2026-09-30 |
| klidc-kl-international-dental-centre-platforms | https://www.whatclinic.com/dentists/malaysia/kuala-lumpur/kuala-lum… | WhatClinic clinic profile "Kuala Lumpur International Dental Centre", 33 Jalan Yap Kwan Seng, 50450 Kuala Lumpur: 3 reviews, rating 4.3 (checked 2026-10-01) | 2026-10-01 |
| klidc-kl-international-dental-centre-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Kuala%20… | TripAdvisor's own type-ahead search for "Kuala Lumpur International Dental Centre", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| klidc-kl-international-dental-centre-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=KLIDC | TripAdvisor's own type-ahead search for "KLIDC", read 2026-10-02: no results | 2026-10-02 |
| klidc-kl-international-dental-centre-presence-3 | https://www.klidc.com.my/ | The clinic's own website, home page read 2026-10-02: links to its Facebook page, no link to TripAdvisor | 2026-10-02 |
| klidc-kl-international-dental-centre-r6s3 | https://www.klidc.com.my/ | Homepage HTML read on 2026-10-02: JSON-LD types WebPage, ImageObject, BreadcrumbList, WebSite, Organization | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone (HQ branch) unchanged, clinic operating normally. Captured first Google rating/review data: 4.6 stars, 377 reviews, plus map coordinates. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): all 4 named doctors confirmed currently MDC-registered; clinic premise confirmed via its Malay registered name 'PUSAT PERGIGIAN ANTARABANGSA KUALA LUMPUR' for 2 of them; no distinct clinic license number is published. |
| 2026-08-18 | Imported from the city-tier dataset (data originally collected 2026-07-12). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about Kuala Lumpur International Dental Centre (KLIDC) Email us