Klinik Pergigian Dr. Karthi
According to our open methodology, this clinic scored 67.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 26 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1067.1/100
- Best for Expats#1065.5/100
- Best for Dental Implants#962.2/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1248/100
- Best English-speaking Clinics#1169.5/100
- Best for Families / Children#970/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Simple site, 'pain-free' marketing only; no anaesthesia/sedation info found.
Summary
Klinik Pergigian Dr. Karthi is a private dental practice in Bercham, Ipoh, established in 2010 by Dr. L. Karthigeyan after a career as a Ministry of Health dental officer. The clinic now employs three named dentists including a specialist in oral and maxillofacial surgery. Services include orthodontics, dental implants, crowns, root canal treatment and routine dentistry. A free initial consultation and examination is offered. A second branch operates in Bandar Cyber, 31350 Ipoh.
The main clinic phone is 012-4938343 / 05-5477277; branch phone is 011-27428349. WhatClinic lists a different phone (+60 3-9212 1166 ext: 75793) that appears to be a directory relay number rather than the clinic's direct line; the official site numbers were used. Dr. Karthi's qualification is listed as BDS Rajiv Gandhi University with a Diploma in Implant Dentistry from IMU on the official site; WhatClinic shortens his degree to BDS Babuji Dental College RGUHS — both refer to Rajiv Gandhi University of Health Sciences. No prices published on the official site. A free consultation is documented.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Three dentists: Dr. L. Karthigeyan (Director, BDS RGUHS, Dip. Implant Dentistry IMU), Dr. Pram Kumar Subramaniam (DDS USM, MDS OMFS HKU), Dr. Devia Elangkovan (BDS Manipal) [s1] | 3/3 |
| ✓ | Dentist specializations listed Dr. Karthi: implantology; Dr. Pram Kumar: oral and maxillofacial surgery (MDS HKU); Dr. Devia: general dentistry [s1] | 2/2 |
| ✓ | Real clinic photos Gallery photos are self-hosted and originate from patient/clinic WhatsApp shares, not stock [klinik-pergigian-dr-karthi-ipoh-deepen] | 2/2 |
| ✓ | Service list published Orthodontics, teeth whitening, crowns & bridges, dental implants, wisdom tooth extraction, dentures, scaling & polishing, root canal treatment, X-ray, dental bonding, fillings, gingivitis treatment [s2] | 3/3 |
| ✓ | Clear contact details Main phone 012-4938343 / 05-5477277 and branch phone 011-27428349 published [s1] | 2/2 |
| ✓ | English website version Website published in English [s1] | 2/2 |
| ✓ | Address and map published Full street address for main clinic and branch published on official site [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list on official site; free consultation and check-up advertised; WhatClinic shows EUR-denominated estimates that appear to be directory-generated [s2] | 0/3 |
| ✗ | Cleaning price listed Scaling & Polishing service described with no price [klinik-pergigian-dr-karthi-ipoh-deepen-3] | 0/2 |
| ✗ | Filling price listed Filling service described with no price [klinik-pergigian-dr-karthi-ipoh-deepen-4] | 0/2 |
| ✗ | Crown price listed Crown & Bridge page has no price [klinik-pergigian-dr-karthi-ipoh-deepen-2] | 0/2 |
| ✗ | Implant price listed Dental Implants service described with no price [klinik-pergigian-dr-karthi-ipoh-deepen-5] | 0/2 |
| ✓ | Consultation price listed Free consultation and examination documented on official site [s2] | 2/2 |
| ✗ | X-ray / imaging price listed X-Ray service described with no price [klinik-pergigian-dr-karthi-ipoh-deepen-6] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [klinik-pergigian-dr-karthi-ipoh-refresh] | 6/6 |
| ◐ | Google review volume [klinik-pergigian-dr-karthi-ipoh-refresh] | 2.5/3 |
| ✓ | Review recency [klinik-pergigian-dr-karthi-ipoh-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints No complaint patterns in 9 WhatClinic verified reviews; consistently positive feedback on professionalism [s3] | 2/2 |
| ✓ | No suspicious review patterns Reviews spread across years; no suspicious burst patterns observed [s3] | 2/2 |
| ✓ | Active Facebook presence Facebook page "Klinik Pergigian Dr Karthi | Ipoh" with about 41,700 followers, read on 2026-10-01. [klinik-pergigian-dr-karthi-ipoh-i9] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Ipoh; the clinic's own website does not mention TripAdvisor [klinik-pergigian-dr-karthi-ipoh-deepen-12] [klinik-pergigian-dr-karthi-ipoh-deepen-13] | 0/0.5 |
| ✓ | Other review platforms WhatClinic profile with 9 verified patient reviews (ServiceScore 7.0 from 78 interactions), read on 2026-10-01. [klinik-pergigian-dr-karthi-ipoh-i9-2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray listed as a service on the official site [s2] | 2/2 |
| ✗ | CBCT (3D imaging) Full service list has no CBCT/cone-beam item, only plain X-Ray [klinik-pergigian-dr-karthi-ipoh-deepen-7] | 0/2 |
| ✓ | Implantology Implants listed; Dr. Karthi holds Diploma in Implant Dentistry (IMU) [s1] [s2] | 2/2 |
| ✓ | Orthodontics Orthodontics/braces listed as primary service [s2] | 2/2 |
| ✓ | Oral surgery Dr. Pram Kumar holds MDS in Oral and Maxillofacial Surgery (HKU); wisdom tooth extraction listed [s1] | 2/2 |
| ✓ | Pediatric dentistry Free consultation explicitly covers children [klinik-pergigian-dr-karthi-ipoh-deepen-8] | 1.5/1.5 |
| ✗ | Emergency care No emergency/urgent-care wording in the full service list [klinik-pergigian-dr-karthi-ipoh-deepen-9] | 0/1.5 |
| ✓ | Works with international patients WhatClinic notes the clinic welcomes overseas patients; English-language website and trilingual staff (English, Malay, Tamil) [s3] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp number published in the contact block on the homepage [klinik-pergigian-dr-karthi-ipoh-deepen-10] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken WhatClinic lists English, Malay and Tamil as spoken languages; English website [s3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Free consultation documented on official site [s2] | 1.5/1.5 |
| ✓ | Clear service explanations Services described on official site with treatment descriptions [s2] | 1/1 |
| ✗ | Convenient opening hours Mon-Fri 9:00-17:00, Sat 9:00-16:00; closed Sundays and public holidays — limited weekend hours [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✓ | Mentioned for: best dentist Malaysia Appears prominently in top results for the five canonical city queries [s5] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Malaysia [s5] | 1/1 |
| ✓ | Mentioned for: dental implants Malaysia Cited in dental implants Ipoh search results [s5] | 1/1 |
| ✗ | Mentioned for: emergency dentist Malaysia [s5] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats [s5] | 0/1 |
| ✗ | Structured data on website No JSON-LD found on any page read [klinik-pergigian-dr-karthi-ipoh-deepen-11] | 0/1.5 |
| ✓ | Google indexing quality Official site ranks in Ipoh dental searches; listed in multiple 2026 round-up articles and directories [s5] | 2/2 |
| ✓ | Dedicated service pages Separate pages per service exist on drkarthi.com [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not published on the clinic’s website — red flag applied [klinik-pergigian-dr-karthi-ipoh-lic] [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. L. Karthigeyan [s1] | General Dentistry, Implantology | not verified |
| Dr. Pram Kumar Subramaniam [s1] | Oral and Maxillofacial Surgery | not verified |
| Dr. Devia Elangkovan [s1] | General Dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drkarthi.com/ |
|---|---|
| Phone | +60 12-4938343 |
| https://www.facebook.com/drlkarthikeyen/ | |
| Google Maps | Map listing |
| Address | 234A, Jalan Bercham, Taman Ria, 31400 Ipoh, Perak, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://drkarthi.com/who-we-are/ | clinic history (est. 2010, former MOH dental officer), three dentists: Dr. L. Karthigeyan (BDS RGUHS, Dip. Implant Dentistry IMU), Dr. Pram Kumar Subramaniam (DDS USM 2007, MDS OMFS HKU 2013), Dr. Devia Elangkovan (BDS Manipal 2020); main and branch addresses | 2026-08-25 |
| s2 | https://drkarthi.com/services/ | full service list; free consultation and six-monthly check-up; no prices; phone 012-4938343 / 05-5477277; branch phone 011-27428349 | 2026-09-17 |
| s3 | https://www.whatclinic.com/dentists/malaysia/perak/ipoh/klinik-perg… | address 234A Jalan Bercham Taman Ria 31400 Ipoh; 9 verified reviews 4.8/5; ServiceScore 7.0 from 80 interactions; overseas patients welcomed; English, Malay, Tamil languages; hours Mon-Fri 9:30-12:30/14:00-17:00, Sat 9:30-12:30/14:00-16:00 | 2026-08-18 |
| s5 | search:best dentist Ipoh / English speaking dentist Ipoh / dental implants Ipoh / emergency dentist Ipoh / Ipoh dental clinic for expats | AI/search visibility checks 2026-08-18: Klinik Pergigian Dr. Karthi appears in top results for the five canonical city queries; not prominently cited for emergency or expat queries | 2026-08-18 |
| klinik-pergigian-dr-karthi-ipoh-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Premise Name 'KARTHI', 'KLINIK PERGIGIAN KARTHI', 'KLINIK PERGIGIAN DR KARTHI', State=Perak -> No Records for all 3 variants; Practitioner Name searches for all 3 named doctors also returned No Records | 2026-08-25 |
| klinik-pergigian-dr-karthi-ipoh-refresh | https://www.google.com/maps/place/Klinik+Pergigian+Dr+Karthi/@4.628… | most recent review tagged NEW by Google, posted ~3 weeks before 2026-08-25 | 2026-08-25 |
| klinik-pergigian-dr-karthi-ipoh-deepen | https://drkarthi.com/ | Site-wide read found dozens of self-hosted gallery images named "WhatsApp-Image-2025-..." (clinic photos shared via WhatsApp), not from a stock-image domain | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-2 | https://drkarthi.com/crown-bridge/ | Full page read (gallery + service blurb), no RM figure | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-3 | https://drkarthi.com/services/ | "Scaling & Polishing" described, no RM figure | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-4 | https://drkarthi.com/services/ | "Filling" described, no RM figure | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-5 | https://drkarthi.com/services/ | "Dental Implants" described, no RM figure | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-6 | https://drkarthi.com/services/ | "X-Ray" described, no RM figure | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-7 | https://drkarthi.com/services/ | 12-item service list (incl. "X-Ray") read in full; no CBCT/cone-beam mention | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-8 | https://drkarthi.com/services/ | "Adults and Children are recommended to visit every 6 months for a Free dental check-up" | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-9 | https://drkarthi.com/services/ | 12-item service list read in full; no emergency/urgent-care item | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-10 | https://drkarthi.com/ | Homepage contact block: "Contact Us. Follow us on social. Whatsapp 012 - 4938 343", listed beside the clinic's Facebook, Instagram and TikTok handles | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-11 | https://drkarthi.com/ | Site-wide read (9 pages): no JSON-LD structured data found on any page | 2026-09-17 |
| klinik-pergigian-dr-karthi-ipoh-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Klinik%2… | A search for "Klinik Pergigian Dr Karthi Ipoh" returned only unrelated results (Dr Massage Klinik in Accra, Ghana; Klinik Dr Inder in Petaling Jaya), no listing for the clinic | 2026-09-29 |
| klinik-pergigian-dr-karthi-ipoh-deepen-13 | https://drkarthi.com/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| klinik-pergigian-dr-karthi-ipoh-i9 | https://www.facebook.com/drlkarthikeyen/ | The clinic's Facebook page, read 2026-10-01: page "Klinik Pergigian Dr Karthi | Ipoh", category Dentist & Dental Office, 41,699 followers and 621 check-ins; intro "Your smile is our priority!" | 2026-10-01 |
| klinik-pergigian-dr-karthi-ipoh-i9-2 | https://www.whatclinic.com/dentists/malaysia/perak/ipoh/klinik-perg… | WhatClinic profile of the clinic, read 2026-10-01: 234A Jalan Bercham, Taman Ria, Ipoh; 9 verified patient reviews; WhatClinic ServiceScore 7.0 from 78 user interactions | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (services, crown & bridge, contact pages, in English/Bahasa/Chinese). Recorded: no prices published for cleaning, filling, crowns, implants or X-ray; free consultation covers both adults and children; no CBCT or emergency service documented; a WhatsApp number published for contact; clinic-uploaded gallery photos present. Still unverified: whether the clinic has a TripAdvisor listing. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address (main branch) and phone unchanged, clinic operating normally. Captured first Google rating/review data: 4.9 stars, 329 reviews, plus map coordinates. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): neither the clinic premise (3 name variants) nor any of its 3 named doctors returned a match, and the clinic's own site publishes no license number -- clinicLicense set to false per the verified-false criteria. Doctor licenses left null (name-search absence is not treated as proof of no license, per transliteration-ambiguity guidance). |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.