Puteri Dental Johor Bahru (R&F Mall)
According to our open methodology, this clinic scored 45.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #26 of 26 ranked clinics · Last checked: 17 September 2026
45.9/100
Positions by Rating Profile
- Overall Transparency & Trust#2645.9/100
- Best for Expatsnot ranked
- Best for Dental Implants#2249.5/100
- Best for Emergency Dental Care#1362.3/100
- Best Price Transparency#2628.4/100
- Best English-speaking Clinics#2553.7/100
- Best for Families / Children#1859.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No website listed; no public source found.
Summary
Puteri Dental Johor Bahru is a private dental clinic on the ground floor of R&F Mall (Mercu 1), centrally located near the Johor Bahru city centre and approximately 2 km from the Woodlands Causeway crossing to Singapore. The clinic is open daily from 10am to 10pm, making it among the most accessible for cross-border day-trip patients. It markets orthodontic treatments as a core focus and offers a comprehensive service range. No official website was found; the clinic's main public presence is through its Facebook page.
No official clinic website was found; the website field of the clinic's Google listing links to a directory page, and its Facebook page names no website. Dentist names are not published on any accessible public source. No price list is available. Location at R&F Mall (Mercu 1) is well-established and consistent across multiple independent listings.
Strengths
- Medical Infrastructure: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
- Information Transparency: 9 of 20 verifiable points (missing: has a working website; dentist names listed; dentist specializations listed; english website version)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 10 verifiable points (missing: mentioned for: best dentist Malaysia; mentioned for: English speaking dentist Malaysia; mentioned for: dental implants Malaysia; mentioned for: emergency dentist Malaysia; mentioned for: Malaysia dental clinic for expats; structured data on website; google indexing quality; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
9 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website No website: the clinic's Google listing links only a third-party directory page, and its Facebook page names no website. [puteri-dental-johor-bahru-deepen-5] [puteri-dental-johor-bahru-deepen-10] [s2] | 0/4 |
| ✗ | Dentist names listed The clinic's Facebook page (About and every post of the past 12 months) names no dentist; it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/3 |
| ✗ | Dentist specializations listed No dentist is named on the clinic's Facebook page, so no specialisation is stated for one; it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✓ | Real clinic photos Photos uploaded by the business itself to its Google listing [puteri-dental-johor-bahru-deepen-2] | 2/2 |
| ✓ | Service list published The clinic's Facebook posts state the treatments it offers: braces, lingual braces, aligners, implants, whitening, scaling, gum treatment, dentures. [puteri-dental-johor-bahru-deepen-11] [puteri-dental-johor-bahru-deepen-12] [puteri-dental-johor-bahru-deepen-13] | 3/3 |
| ✓ | Clear contact details Phone +60 7-277 7066, WhatsApp +60 18-232 2700 and an e-mail address on the clinic's Facebook page; its Google listing gives the same phone. [puteri-dental-johor-bahru-deepen-10] [puteri-dental-johor-bahru-deepen-5] [s2] | 2/2 |
| ✗ | English website version No clinic website exists to have an English version [puteri-dental-johor-bahru-deepen-3] | 0/2 |
| ✓ | Address and map published G-147 & G-168, Mercu 1, R&F Mall, Jalan Tanjung Puteri, on the clinic's Facebook page, with a pin on its Google listing. [puteri-dental-johor-bahru-deepen-10] [puteri-dental-johor-bahru-deepen-5] [s1] [s2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list on the clinic's Facebook page (About and every post of the past 12 months, images included): only a promotion that ended on 31 May 2026. [puteri-dental-johor-bahru-deepen-11] | 0/3 |
| ✗ | Cleaning price listed No cleaning or scaling price on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✗ | Filling price listed No filling price on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✗ | Crown price listed No crown price on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✗ | Implant price listed No implant price on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✗ | Consultation price listed No consultation fee (nor a free consultation) on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray or imaging price on the clinic's Facebook page (About and every post of the past 12 months, images included); it has no website. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-17 [puteri-dental-johor-bahru-deepen-6] | 5/6 |
| ◐ | Google review volume as of 2026-09-17 [puteri-dental-johor-bahru-deepen-7] | 2.5/3 |
| ✓ | Review recency newest readable review dated 2026-07-03 [puteri-dental-johor-bahru-deepen-8] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✗ | No recurring complaints Three 1-star reviews (2025-11 to 2026-05) complain about cost handling: overcharging, a cleaning done without an estimate, and no price range given when asked [puteri-dental-johor-bahru-deepen-4] | 0/2 |
| ✓ | No suspicious review patterns no signs of manipulation; not 100% 5★, dates spread, accounts have history [puteri-dental-johor-bahru-deepen] | 2/2 |
| ✓ | Active Facebook presence [s2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: two searches of TripAdvisor's own index on 2026-10-01 find nothing for the clinic; the clinic has no website, and its Facebook page names no TripAdvisor listing. [puteri-dental-johor-bahru-deepen-18] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog (checked 2026-10-02). [puteri-dental-johor-bahru-platforms-2] [puteri-dental-johor-bahru-platforms-3] [puteri-dental-johor-bahru-platforms-4] [puteri-dental-johor-bahru-platforms-5] [puteri-dental-johor-bahru-platforms-6] [puteri-dental-johor-bahru-platforms-7] [puteri-dental-johor-bahru-platforms-8] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic's Facebook page advertises its digital panoramic and cephalometric X-ray (August 2026). [puteri-dental-johor-bahru-deepen-14] | 2/2 |
| ✓ | CBCT (3D imaging) The clinic's Facebook page advertises 3D CBCT imaging and lists CBCT among its equipment (2026). [puteri-dental-johor-bahru-deepen-14] [puteri-dental-johor-bahru-deepen-15] | 2/2 |
| ✓ | Implantology dental implants listed in directory service description [s1] | 2/2 |
| ✓ | Orthodontics orthodontics cited as the clinic's primary focus; braces, aligners [s1] [s3] | 2/2 |
| ✓ | Oral surgery oral surgery listed in directory [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentistry listed in directory [s1] | 1.5/1.5 |
| ✓ | Emergency care The clinic's Facebook page says it offers prompt emergency care for toothache (November 2025). [puteri-dental-johor-bahru-deepen-16] | 1.5/1.5 |
| ✗ | Works with international patients No statement about foreign or international patients in the About section or any post of the past 12 months on the clinic's Facebook page. [puteri-dental-johor-bahru-deepen-11] | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +60 18-232 2700 [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Consistent review evidence: multiple reviewers describe their treatment and interactions in English [puteri-dental-johor-bahru-deepen-9] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The clinic's Facebook page says it explains the treatment plan, costs and options before treatment begins (December 2025). [puteri-dental-johor-bahru-deepen-17] | 1.5/1.5 |
| ✓ | Clear service explanations The clinic's Facebook posts explain treatments in plain language: lingual braces and aligners, pinhole gum treatment, X-ray types. [puteri-dental-johor-bahru-deepen-12] [puteri-dental-johor-bahru-deepen-13] [puteri-dental-johor-bahru-deepen-14] | 1/1 |
| ✓ | Convenient opening hours open daily 10am-10pm including weekends; longest confirmed hours among the clinics in this file [s1] [s3] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: dental implants Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats [sv] | 0/1 |
| ✗ | Structured data on website no working official website; no structured data possible [s2] | 0/1.5 |
| ✗ | Google indexing quality no official website to index; only third-party directories and Facebook page appear in searches [sv] | 0/2 |
| ✗ | Dedicated service pages no official website [s2] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- medium No dentists identified anywhere (-3 pts) — No dentist names are identifiable from any public source. [s2]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +60 7-277 7066 |
|---|---|
| +60 18-232 2700 | |
| https://www.facebook.com/puteridentaljb/ | |
| Address | G-147 & G-168, MERCU 1, Jalan Tanjung Puteri, 80300 Johor Bahru, Johor |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://jbdentalfinder.com/clinic/puteri-dental-johor-bahru-rf-mall | clinic name, address G-147 & G-168 Mercu 1 Jalan Tanjung Puteri R&F Mall, phone +6072777066, hours Mon-Sun 10am-10pm, service list (general, preventive, restorative, surgery, endo, perio, ortho, pediatric, cosmetic, implants) | 2026-08-18 |
| s2 | https://yourjbhood.com/listing/puteri-dental-johor-bahru/ | confirms address G-168 Mercu 1 Jalan Tanjung Puteri, phone +6072777066, WhatsApp +60182322700, email [email protected], Facebook puteridentaljb; no website found | 2026-08-18 |
| s3 | https://sgmytrips.com/jb-dental-clinic/ | independent dental-tourism guide lists Puteri Dental at R&F Mall with phone and daily hours 10am-10pm; orthodontic focus noted | 2026-08-18 |
| sv | search:best dentist Johor Bahru / English speaking dentist Johor Bahru / dental implants Johor Bahru / emergency dentist Johor Bahru / Johor Bahru dental clinic for expats | AI/search visibility checks 2026-08-18: Puteri Dental does not appear in top results for any of the five canonical Johor Bahru dental queries | 2026-08-18 |
| puteri-dental-johor-bahru-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Premise Name 'PUTERI' -> No Records; Premise Name 'KLINIK PERGIGIAN PUTERI', State=Johor -> 7 practitioners across 4 branches, incl. one at R&F Tanjung Puteri (R&F Mall) | 2026-08-25 |
| puteri-dental-johor-bahru-deepen | https://www.google.com/maps?cid=16144805727357384004&hl=en | Histogram 356/13/2/0/27; readable reviews dated 2024-07-14 to 2026-07-03; reviewers include a Local Guide with 66 and one with 153 prior reviews | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-2 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Google listing photo strip has 3 of 4 photos tagged as business-uploaded (bizbuilder source) | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-3 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Google Business listing shows only a third-party directory link, not an official clinic website | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-6 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Google listing 2026-09-17: 4.7 from 398 reviews; histogram 5★356/4★13/3★2/2★0/1★27 | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-7 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Google listing 2026-09-17: 398 reviews | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-8 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Most recent of 8 readable reviews: Peter Gillis, 2026-07-03 | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-9 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Reviews from Caneja Katherine C., Peter Gillis and Ram Reyes all describe consultations and treatment conducted in English | 2026-09-17 |
| puteri-dental-johor-bahru-deepen-4 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Lowest-rated reviews, histogram 27 one-star of 398. Natsu, 1 star, 2026-04-03: "They also overcharged me compared to the typical market price in Malaysia". Erin Vicky-, 1 star, 2026-05-20: "They did the procedure without giving any estimate and immediately collected the payment". Colin Tan, 1 star, 2025-11-25: "I requested for a price range for gum cleaning" and did not get one | 2026-09-29 |
| puteri-dental-johor-bahru-deepen-5 | https://www.google.com/maps?cid=16144805727357384004&hl=en | Google listing "Puteri Dental Clinic" read on 2026-09-30: G-168, Jalan Tanjung Puteri, 80300 Johor Bahru, with its map pin; phone +60 7-277 7066; its website field links to a third-party directory page (dentalclinicclosetome.my), not a clinic website; owner's description: "ONE STOP DENTAL CENTRE @ AFFORDABLE PRICE AT JOHOR BAHRU CITY CENTRE"; no list of services | 2026-09-30 |
| puteri-dental-johor-bahru-deepen-10 | https://www.facebook.com/puteridentaljb/ | Facebook page "Puteri Dental Johor Bahru - R&F Mall" (read 2026-09-30, About and all 70 posts of the past year, 2025-10-02 to 2026-09-29): About gives G-147 & G-168, Mercu 1, Jalan Tanjung Puteri 1, R&F Mall, Johor Bahru 80300, phone +60 7-277 7066, WhatsApp +60 18-232 2700, e-mail [email protected], and no website; the posts promote single treatments (braces and Invisalign, implants, whitening, scaling, dentures) but publish no list of services | 2026-09-30 |
| puteri-dental-johor-bahru-deepen-11 | https://www.facebook.com/puteridentaljb/ | Facebook page "Puteri Dental Johor Bahru - R&F Mall" (1.3K followers), read 2026-10-01 in full for the past 12 months: About gives category Orthodontist, G-147 & G-168, Mercu 1, R&F Mall, Jalan Tanjung Puteri 1, phone +60 7-277 7066, WhatsApp +60 18-232 2700 and an e-mail address, with no services tab; its 70 posts from 2025-10-02 to 2026-09-29 (all 65 images viewed) are oral-health tips, holiday greetings, hiring notices and treatment posters (braces, lingual braces and clear aligners, Invisalign, implants, whitening, scaling, pinhole gum treatment, dentures, X-ray and CBCT imaging, emergency care); none names a dentist or states a standing price - the only amounts are a group promotion that ended on 31 May 2026 and an illustration of how treatment costs rise as a cavity deepens; nothing about foreign patients | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-12 | https://www.facebook.com/photo/?fbid=1652926296458117&set=a.5713534… | Facebook post of the clinic, 2026-09-06 (read 2026-10-01): braces for adults; the poster explains lingual braces hidden behind the teeth and clear aligners that need no attachment on every tooth | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-13 | https://www.facebook.com/photo/?fbid=1635701684847245&set=a.5713534… | Facebook post of the clinic, 2026-08-18 (read 2026-10-01): explains gum recession and its causes; the poster describes its Pinhole Gum Rejuvenation as a scalpel-free, suture-free technique that moves the gum back over the root in about an hour | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-14 | https://www.facebook.com/photo/?fbid=1633051295112284&set=a.5713534… | Facebook post of the clinic, 2026-08-15 (read 2026-10-01): "Experience the next level of dental diagnostics with our hi-tech digital X-ray at Puteri Dental Clinic"; the poster lists panoramic X-ray (OPG), cephalometric X-ray and 3D CBCT imaging, with a photo of the unit | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-15 | https://www.facebook.com/photo.php?fbid=1448640860219996&set=a.5713… | Facebook post of the clinic, 2026-01-16 (read 2026-10-01): hiring notice - "Fully equipped clinics with: CBCT, Intraoral Scanners, Lasers, Implant & Endo Rotary Systems, 3D Printers" | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-16 | https://www.facebook.com/photo.php?fbid=1391707885913294&set=a.5713… | Facebook post of the clinic, 2025-11-04 (read 2026-10-01): "Feeling the sting of a toothache? Our team is ready to provide prompt emergency care"; the poster says "We offer prompt emergency care" | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-17 | https://www.facebook.com/photo.php?fbid=1415497526867663&set=a.5713… | Facebook post of the clinic, 2025-12-03 (read 2026-10-01): "No hidden charges here - just straightforward treatment plans and costs explained before we begin"; the poster: "We explain your treatment plan, costs, and options clearly before we begin" | 2026-10-01 |
| puteri-dental-johor-bahru-deepen-18 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Puteri%2… | TripAdvisor's own search for "Puteri Dental Johor Bahru" and for "Puteri Dental" (2026-10-01) returned Puteri Harbour attractions, hotels and restaurants in Johor, no dental clinic; no listing for this clinic | 2026-10-01 |
| puteri-dental-johor-bahru-platforms-2 | https://www.whatclinic.com/dentists/malaysia/johor | WhatClinic: its Johor dentist listing (2 pages, 16 clinics) and its Johor Bahru city and district listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 17 in Johor; the one not shown in a listing opened); the profile addresses built from its name (puteri-dental-johor-bahru-r-and-f-mall, puteri-dental-johor-bahru, puteri-dental, puteri-dental-clinic, puteri-dental-clinic-jb, klinik-pergigian-puteri, puteri-dental-surgery) do not exist: no profile for Puteri Dental (checked 2026-10-02) | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Johor Bahru) and a search by the clinic's name, read 2026-10-02: no listing for Puteri Dental | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Puteri Dental | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Puteri Dental is not among them | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Puteri Dental | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-7 | https://hospitalexaminer.com/countries/malaysia/johor/ | Hospital Examiner: its list of health facilities in Johor (365 facility pages), read 2026-10-02: no page for Puteri Dental | 2026-10-02 |
| puteri-dental-johor-bahru-platforms-8 | https://www.hotfrog.com.my/search/johor%20bahru/puteri%20dental | Hotfrog Malaysia: search for "puteri dental" in Johor Bahru and in Malaysia, read 2026-10-02: no listing for Puteri Dental | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for Puteri Dental was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-10-01 | Searched TripAdvisor on 2026-10-01 for the clinic by its name with and without the city: no TripAdvisor listing, so TripAdvisor presence is recorded as absent. |
| 2026-10-01 | Read the clinic's Facebook page in full for the past year on 2026-10-01: it documents X-ray and CBCT imaging, emergency care, its treatments and pre-treatment cost explanations, and publishes no prices or dentist names. |
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own Facebook page (About and a year of posts) and Google listing: contacts, address and the absence of a website now rest on them. Corrected: service list to unverified, as neither channel lists the clinic's treatments. |
| 2026-09-29 | Read the clinic's lowest-rated Google reviews: three separate 1-star reviews complain about how costs are handled (overcharging, treatment done without an estimate, no price range given when asked). Recorded: recurring complaints about pricing confirmed. |
| 2026-09-29 | Corrected 2026-09-29: dentist names listed, dentist specializations listed, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's Google Business listing (no official website exists; only a third-party directory link is on file). Recorded: business-uploaded photos; reviews in English describing treatment in English; Google 4.7 from 398 reviews, no signs of review manipulation. Still unverified: whether complaints about being charged more than the quoted price repeat beyond the one readable review, the clinic's Facebook page, on-site equipment, emergency care and international-patient handling, since the clinic has no website of its own. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | Re-verification 2026-08-25: no website on file, and Google Maps did not load on 2026-08-25. A Google search results snippet (not a page directly opened, and not an admissible source) showed the clinic's Facebook business page still active with an address matching the stored one, suggesting it is likely still operating, but this could not be formally confirmed via a Maps profile or first-party site. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): the R&F Mall branch is confirmed as part of the genuinely MDC-registered 'KLINIK PERGIGIAN PUTERI' chain; no distinct clinic license number is published. |
| 2026-08-18 | Initial data collection. |
A question or a correction?
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