The Garden Dental
According to our open methodology, this clinic scored 76.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 26 ranked clinics · Last checked: 18 September 2026
76.7/100
Positions by Rating Profile
- Overall Transparency & Trust#476.7/100
- Best for Expatsnot ranked
- Best for Dental Implants#572/100
- Best for Emergency Dental Care#280.5/100
- Best Price Transparency#751.3/100
- Best English-speaking Clinics#281.7/100
- Best for Families / Children#281.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Only local anaesthesia and numbing gel are described; no sedation or general anaesthesia on the clinic's site. [the-garden-dental-deepen-8] [the-garden-dental-deepen-11]
Summary
Dental clinic on Jalan Masjid Negeri in George Town, founded in 2022 and open every day. Its site names three dentists and describes Invisalign, implants planned with 3D imaging, veneers, children's dentistry, fillings, root canal treatment, crowns, extractions and dentures, with contact by phone, email and WhatsApp. No treatment prices are published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Site live on 2026-09-18; all 30 pages in its sitemap load, including a team page, a technology page, eleven treatment pages and blog articles. [s1] | 4/4 |
| ✓ | Dentist names listed The Our Team & Doctors page names three dentists with profiles: Dr. Genie Ooi (principal dentist and director), Dr. Cheryl Yip and Dr. Ong. [the-garden-dental-deepen] | 3/3 |
| ✓ | Dentist specializations listed Profiles state each dentist's degree and areas of focus, e.g. orthodontics (Invisalign), implants and aesthetic dentistry; paediatric care; restorative dentistry and endodontics. [the-garden-dental-deepen] | 2/2 |
| ✓ | Real clinic photos The site's environment gallery shows the building front with the clinic sign, reception, treatment rooms and a lab room; the Google listing has photos of the building, reception and a treatment room. [the-garden-dental-deepen-2] [the-garden-dental-deepen-3] | 2/2 |
| ✓ | Service list published The site lists eleven treatments, each with its own page: Invisalign, implants, veneers, children's dentistry, scaling, fillings, whitening, root canal, crowns and bridges, extraction, dentures. [s1] | 3/3 |
| ✓ | Clear contact details Phone +60 16-438 3911 and email [email protected] on every page, with a WhatsApp link; the same phone on the Google listing and the same phone and email on Facebook. [s1] [the-garden-dental-deepen-3] [the-garden-dental-deepen-4] | 2/2 |
| ✓ | English website version The whole site is in English; there is no other language version. [s1] | 2/2 |
| ✓ | Address and map published Every page gives 26P, Jln Masjid Negeri, Taman Guan Joo Seng, 11600 Penang with a Google Maps link; the Google pin (5.3958, 100.3030) matches the address. [s1] [the-garden-dental-deepen-3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No fees anywhere on the site or the Google listing; a weekday special rate for scaling is advertised without an amount. [s1] [the-garden-dental-deepen-5] | 0/3 |
| ✗ | Cleaning price listed No scaling or cleaning price; the page advertises a weekday special rate without an amount. [the-garden-dental-deepen-5] | 0/2 |
| ✗ | Filling price listed The filling page explains the procedure step by step but gives no price. [the-garden-dental-deepen-6] | 0/2 |
| ✗ | Crown price listed The crown and bridge page explains the procedure but gives no price. [the-garden-dental-deepen-7] | 0/2 |
| ✗ | Implant price listed The implant page mentions "transparent pricing" and 0% payment plans but gives no price. [the-garden-dental-deepen-8] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published; the Invisalign page lists "free smile consultations" among its Invisalign features, next to 0% payment plans. [the-garden-dental-deepen-9] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays are described on the children's and extraction pages, with no price. [the-garden-dental-deepen-10] [the-garden-dental-deepen-11] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-18; star histogram 5*..1* = 775/14/1/1/3 [the-garden-dental-deepen-3] | 6/6 |
| ✓ | Google review volume as of 2026-09-18; histogram sums to 794 (768 on 2026-08-25) [the-garden-dental-deepen-3] | 3/3 |
| ✓ | Review recency Newest Google review read is dated 2026-08-17 (5 stars); others 2026-08-16 and 2026-07-28. [the-garden-dental-deepen-3] [the-garden-dental-deepen-12] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to 17 of the 18 Google reviews read (2022-2026), mostly the same or next day; all 18 are 5-star, so no reply to a critical review was seen. [the-garden-dental-deepen-3] [the-garden-dental-deepen-12] [the-garden-dental-deepen-13] [the-garden-dental-deepen-14] [the-garden-dental-deepen-15] | 2/2 |
| ✓ | No recurring complaints None of the 18 Google reviews read (2022-2026) raises a complaint; 5 of 794 ratings are 1 to 3 stars. [the-garden-dental-deepen-3] [the-garden-dental-deepen-12] [the-garden-dental-deepen-13] | 2/2 |
| ✓ | No suspicious review patterns The 18 Google reviews read are spread from 2022 to 2026, and 16 of the 18 reviewer accounts have posted other reviews; no same-day run of reviews was seen. [the-garden-dental-deepen-3] [the-garden-dental-deepen-12] [the-garden-dental-deepen-13] [the-garden-dental-deepen-14] [the-garden-dental-deepen-15] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the site: about 1,100 followers, recommended by 84% of 5 reviews; newest post dated 2026-09-17. [the-garden-dental-deepen-4] [s1] | 1/1 |
| ✗ | TripAdvisor presence Tripadvisor's own search for the clinic's name in Penang returned no listing for it on 2026-09-18. [the-garden-dental-deepen-16] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [the-garden-dental-platforms] [the-garden-dental-platforms-2] [the-garden-dental-platforms-3] [the-garden-dental-platforms-4] [the-garden-dental-platforms-5] [the-garden-dental-platforms-6] [the-garden-dental-platforms-7] [the-garden-dental-platforms-8] | 0/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Treatment pages describe digital X-rays taken at the clinic, e.g. before extractions and fillings and for children "when clinically necessary". [the-garden-dental-deepen-11] [the-garden-dental-deepen-6] [the-garden-dental-deepen-10] | 2/2 |
| ✓ | CBCT (3D imaging) The site describes 3D imaging used to assess jawbone density, sinus and nerve positions before implants, and guided implant surgery; it does not use the term CBCT. [the-garden-dental-deepen-8] [the-garden-dental-deepen-19] | 2/2 |
| ✓ | Implantology Implant page covers assessment with 3D imaging, bone grafts and sinus lifts, placement, healing and the final crown. [the-garden-dental-deepen-8] | 2/2 |
| ✓ | Orthodontics Invisalign page: clear aligners for teens and adults; a dentist profile lists braces among her areas of focus. [the-garden-dental-deepen-9] [the-garden-dental-deepen] | 2/2 |
| ✓ | Oral surgery Extraction page: "our dentist performs a simple or surgical extraction", including impacted wisdom teeth. [the-garden-dental-deepen-11] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry page covers care from infancy to teenagers, with fluoride, sealants and habit counselling. [the-garden-dental-deepen-10] | 1.5/1.5 |
| ✓ | Emergency care The site's appointment form lists "Emergency Dental Care" as a treatment option; the Facebook page asks patients to call for urgent matters. [s1] [the-garden-dental-deepen-4] | 1.5/1.5 |
| ✗ | Works with international patients The clinic's site, Google profile and Facebook page do not state that it serves international patients; reviews by visitors from abroad exist. [s1] [the-garden-dental-deepen-4] [the-garden-dental-deepen-13] | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp link (wa.me/60164383911) on every page of the site; WhatsApp button on the Facebook page. [s1] [the-garden-dental-deepen-4] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The site is entirely in English, and English-language Google reviews describe dentists explaining treatment options. [s1] [the-garden-dental-deepen-3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment form and WhatsApp on every page; the Invisalign process includes a scan and consultation on the smile design and financial options. [s1] [the-garden-dental-deepen-9] | 1.5/1.5 |
| ✓ | Clear service explanations Treatment pages explain each procedure step by step with FAQs, e.g. fillings (six steps) and extractions (four steps). [the-garden-dental-deepen-6] [the-garden-dental-deepen-11] | 1/1 |
| ✓ | Convenient opening hours Open every day including Saturday and Sunday, 9:30 to 17:30, except announced public holidays; site and Google listing agree. [s1] [the-garden-dental-deepen-3] | 1.5/1.5 |
AI & Search Visibility
8.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✓ | Mentioned for: best dentist Malaysia First in Google local results and clinic site on web page 1 (fourth) for "best dentist Penang" on 2026-09-18 [the-garden-dental-deepen-20] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Malaysia First in Google local results for "English speaking dentist Penang" on 2026-09-18 [the-garden-dental-deepen-21] | 1/1 |
| ✓ | Mentioned for: dental implants Malaysia Second in Google local results and clinic site on web page 1 (tenth) for "dental implants Penang" on 2026-09-18 [the-garden-dental-deepen-22] | 1/1 |
| ✓ | Mentioned for: emergency dentist Malaysia Second in Google local results for "emergency dentist Penang" on 2026-09-18 [the-garden-dental-deepen-23] | 1/1 |
| ✓ | Mentioned for: Malaysia dental clinic for expats Second in Google local results for "Penang dental clinic for expats" on 2026-09-18 [the-garden-dental-deepen-24] | 1/1 |
| ✗ | Structured data on website Structured data names the organisation only (name, logo, social links); no Dentist or LocalBusiness markup with address, phone or hours. [s1] | 0/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and on web page 1 (tenth) for "dental implants Penang" on 2026-09-18 [the-garden-dental-deepen-25] [the-garden-dental-deepen-22] | 2/2 |
| ✓ | Dedicated service pages Separate pages per treatment, e.g. implants, Invisalign, veneers, children's dentistry, root canal and extraction. [the-garden-dental-deepen-8] [the-garden-dental-deepen-9] [the-garden-dental-deepen-10] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Genie Ooi [the-garden-dental-deepen] [the-garden-dental-lic] | Principal Dentist & Director | 7689 |
| Dr. Cheryl Yip [the-garden-dental-deepen] [the-garden-dental-lic] | Associate Dentist | 12609 |
| Dr. Ong [the-garden-dental-deepen] [the-garden-dental-lic] | Associate Dentist | 14900 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://thegardendental.com.my/ |
|---|---|
| Phone | +60 16-438 3911 |
| +60 16-438 3911 | |
| https://www.facebook.com/thegardendental/ | |
| Google Maps | Map listing |
| Address | 26P, Jalan Masjid Negeri, Taman Guan Joo Seng, 11600 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://thegardendental.com.my/ | Home page live 2026-09-18: "Your Trusted Dental Clinic in Penang"; services listed: Invisalign, Dental Implant, Dental Veneers, Dental Care for Children, Scaling & Polishing, Dental Filling, Teeth Whitening, Root Canal Treatment, Crown & Bridges, Tooth Extraction, Denture; "26P, Jln Masjid Negeri, Taman Guan Joo Seng, 11600 Penang" with a Google Maps directions link; "9.30am - 5.30pm Everyday" "(Except on announced Public Holiday)"; "+6016-4383911", "[email protected]", WhatsApp link to wa.me/60164383911; appointment form with the treatment option "Emergency Dental Care"; "Free Smile Simulation" link; site in English only; structured data: WebPage, WebSite, BreadcrumbList and an Organization entry (name, logo, Facebook and Instagram links), no Dentist or LocalBusiness markup; no fee is stated on any of the site's 30 pages | 2026-09-18 |
| the-garden-dental-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN THE GARDEN DENTAL, 26-P (GROUND FLOOR & FIRST FLOOR) JALAN MASJID NEGERI, 11600 GEORGETOWN: CHERYL YIP YING LING (12609), ONG SHAN LI (14900), OOI JING WEI (7689), HA KIEN OON (OMS 00127), CHIN MEI LIN (15032), CHIN ZIYANG (9652) | 2026-09-18 |
| the-garden-dental-lic-2 | https://mhps.moh.gov.my/SEARCH/index.php/site/JsonProductList | Malaysian Dental Council Search For Practitioner (POST endpoint of the mhps.moh.gov.my search form), Council=Malaysian Dental Council, State=PULAU PINANG, Search with=Premise Name, value "KLINIK PERGIGIAN THE GARDEN" -> KLINIK PERGIGIAN THE GARDEN DENTAL, 26-P (GROUND FLOOR & FIRST FLOOR) JALAN MASJID NEGERI, 11600 GEORGETOWN, PULAU PINANG, six registered practitioners (CHERYL YIP YING LING 12609, ONG SHAN LI 14900, OOI JING WEI 7689, HA KIEN OON OMS 00127, CHIN MEI LIN 15032, CHIN ZIYANG 9652). Read 2026-09-10. | 2026-09-10 |
| the-garden-dental-deepen | https://thegardendental.com.my/our-team-doctors/ | Our Team & Doctors page: "Principal Dentist & Director" "Dr. Genie Ooi" ("graduated in Dental Surgery from IMU"; "She specialised in orthodontics (Invisalign), implants, and aesthetic dentistry."); "Associate Dentist" "Dr. Cheryl Yip" ("graduated from USM"; "Skilled in orthodontics (Invisalign), prosthodontics, and endodontics, she specializes in pediatric care (kids) and braces."); "Associate Dentist" "Dr. Ong" ("earned her Dental Science degree (Honours) from the University of Queensland"; "she focuses on restorative dentistry and endodontics") | 2026-09-18 |
| the-garden-dental-deepen-2 | https://thegardendental.com.my/smile-gallery-environment/ | Smile Gallery (Environment) page: photos of the clinic's own premises: the building front with the clinic sign and parking, reception, waiting area with garden windows, the garden path, treatment rooms and a laboratory room | 2026-09-18 |
| the-garden-dental-deepen-3 | https://www.google.com/maps?cid=2150030294468085216&hl=en | Google listing 2026-09-18: 5.0 from 794 reviews, histogram 5*..1* 775/14/1/1/3; claimed, with the owner's description; address 26P, Jln Masjid Negeri, Taman Guan Joo Seng, 11600 George Town, Pulau Pinang, pin 5.3957652,100.3029994; phone +60 16-438 3911; hours Monday to Sunday 9:30 AM-5:30 PM; reviews dated 2026-05-23 to 2026-08-17, all 5 stars, each with an owner reply the same or next day; a review of 2026-07-28: "took the time to explain my tooth condition in a way that was easy to understand"; photos: the building front with the clinic sign (uploaded by the business, 2022-07-12), reception and a treatment room (uploaded by visitors); no price list | 2026-09-18 |
| the-garden-dental-deepen-4 | https://www.facebook.com/thegardendental/ | Facebook page The Garden Dental, read 2026-09-18: about 1,100 followers; recommended by 84% of 5 reviews, newest shown 2023-07-26; newest post dated 2026-09-17; contact +60 16-438 3911, [email protected], WhatsApp and Messenger; bio: "For urgent matters, please call us directly at +60164383911." | 2026-09-18 |
| the-garden-dental-deepen-5 | https://thegardendental.com.my/scaling-polishing/ | Scaling & Polishing page: two-step process explained; "Special rate Scaling & Polishing on WEEKDAY !" and "Grab the Weekday Special Now!" linking to WhatsApp, with no amount; no standing price | 2026-09-18 |
| the-garden-dental-deepen-6 | https://thegardendental.com.my/dental-filling/ | Dental Filling page: "Our dentist will begin the treatment with a thorough dental exam and X-rays to detect any tooth decay or damage"; six steps from examination and numbing to shaping and polishing; FAQ on pain, sensitivity and eating afterwards; no price given | 2026-09-18 |
| the-garden-dental-deepen-7 | https://thegardendental.com.my/crown-bridges/ | Crown & Bridges page: four-step process (examination with digital scans, tooth preparation with digital impressions and shade matching, temporary restoration, final placement); no price given | 2026-09-18 |
| the-garden-dental-deepen-8 | https://thegardendental.com.my/dental-implant/ | Dental Implant page: "Detailed assessment on of your jawbone structure will be performed through 3D Scan or X-rays to evaluate bone density & volume, sinus and nerves positions and gum health."; "We use advanced 3D imaging and guided surgery for pinpoint implant placement"; "Some patients need bone grafts or sinus lifts before implants."; "Local anesthesia ensures a pain-free procedure."; "transparent pricing, 0% flexible payment options"; no price given | 2026-09-18 |
| the-garden-dental-deepen-9 | https://thegardendental.com.my/invisalign/ | Invisalign page: "Enjoy premium Invisalign care with flexible 0% payment plans, free smile consultations, and personalized treatment."; "Your smile will first be scanned using 3D imaging scanner."; "This followed by consultation sessions on the smile design and financial options."; "Invisalign is ideal for teens and adults"; no price given | 2026-09-18 |
| the-garden-dental-deepen-10 | https://thegardendental.com.my/dental-care-for-children/ | Dental Care for Children page: care "from infancy to teenagers" in four age stages, a four-step care process, and "Yes, modern dental X-rays use minimal radiation and are completely safe when clinically necessary for children. We use them judiciously to diagnose hidden decay and monitor developing teeth"; no price given | 2026-09-18 |
| the-garden-dental-deepen-11 | https://thegardendental.com.my/tooth-extraction/ | Tooth Extraction page: "The process may include taking digital X-rays to understand the tooth’s condition and root structure."; "Depending on the case, our dentist performs a simple or surgical extraction."; "Impacted or Painful Wisdom Teeth"; "we use local anesthesia to numb the area completely"; no price given | 2026-09-18 |
| the-garden-dental-deepen-12 | https://www.google.com/maps?cid=2150030294468085216&hl=zh-CN | Google listing, Chinese view 2026-09-18: five further reviews dated 2025-10-29 to 2026-08-16, all 5 stars, each with an owner reply dated 2025-10-31 to 2026-08-16 | 2026-09-18 |
| the-garden-dental-deepen-13 | https://www.google.com/maps?cid=2150030294468085216&hl=zh-TW | Google listing, Traditional Chinese view 2026-09-18: five reviews dated 2022-10-02 to 2023-05-12, all 5 stars, four of them with an owner reply; two reviewers write as visitors from Hong Kong | 2026-09-18 |
| the-garden-dental-deepen-14 | https://www.google.com/maps?cid=2150030294468085216&hl=de | Google listing, German view 2026-09-18: adds a review of 2025-10-23 (5 stars, with an owner reply) by a visitor whose broken tooth was filled at a same-day appointment | 2026-09-18 |
| the-garden-dental-deepen-15 | https://www.google.com/maps?cid=2150030294468085216&hl=id | Google listing, Indonesian view 2026-09-18: adds reviews of 2022-10-30 and 2025-08-13, both 5 stars, each with an owner reply | 2026-09-18 |
| the-garden-dental-deepen-16 | https://www.tripadvisor.com/Search?q=The+Garden+Dental&geo=298302 | Tripadvisor search 2026-09-18 for "The Garden Dental" in Penang: results are a restaurant and garden attractions (The Rain Garden, Tropical Spice Garden, Penang Botanical Gardens), no listing for the clinic | 2026-09-18 |
| the-garden-dental-deepen-19 | https://thegardendental.com.my/our-technology/ | Our Technology page: "From 3D imaging and intra-oral scanners to CAD/CAM restorations and laser dentistry"; technology cards titled "Intraoral Scanner", "3D Imaging" and "Laser Dentistry", among others; the 3D imaging card: "Offers high-precision 3D scans for accurate diagnostics, implants, and orthodontics—faster, safer, and clearer than traditional X-rays." | 2026-09-18 |
| the-garden-dental-deepen-20 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| the-garden-dental-deepen-21 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| the-garden-dental-deepen-22 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| the-garden-dental-deepen-23 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| the-garden-dental-deepen-24 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| the-garden-dental-deepen-25 | search:The Garden Dental Penang | Google 2026-09-18 (English, gl=my, non-personalised): thegardendental.com.my is the first organic result for the clinic's name | 2026-09-18 |
| the-garden-dental-platforms | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (the-garden-dental, garden-dental, the-garden-dental-clinic, garden-dental-clinic, klinik-pergigian-the-garden-dental) do not exist: no profile for The Garden Dental and none at its address (checked 2026-10-02) | 2026-10-02 |
| the-garden-dental-platforms-2 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for The Garden Dental | 2026-10-02 |
| the-garden-dental-platforms-3 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for The Garden Dental | 2026-10-02 |
| the-garden-dental-platforms-4 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: The Garden Dental is not among them | 2026-10-02 |
| the-garden-dental-platforms-5 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for The Garden Dental | 2026-10-02 |
| the-garden-dental-platforms-6 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for The Garden Dental | 2026-10-02 |
| the-garden-dental-platforms-7 | https://www.hotfrog.com.my/search/penang/garden%20dental | Hotfrog Malaysia: search for "garden dental" in Penang and in Malaysia, read 2026-10-02: no listing for The Garden Dental | 2026-10-02 |
| the-garden-dental-platforms-8 | https://www.trustpilot.com/review/thegardendental.com.my | Trustpilot: no company page for thegardendental.com.my (page not found, checked 2026-10-02) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for The Garden Dental was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the clinic's website now names three dentists with their training on a team page, shows photos of the premises, describes digital X-rays and 3D imaging for implant planning, and lists opening hours of 9:30 to 17:30 every day; no fees are published and its structured data does not describe a dental clinic. The clinic replies to Google reviews; the reviews read raise no complaints. No Tripadvisor listing was found. The clinic's address is a premise registered with the Malaysian Dental Council. Google: 5.0 from 794 reviews, newest read dated 2026-08-17. |
| 2026-09-10 | Twin parity 2026-09-10 (clinicLicense): this card published "licence not published" for a premise that is in fact registered with the Malaysian Dental Council. The 2026-08-25 negative came from three Premise Name variants that a prefix-matching search form cannot resolve against a registered name beginning "KLINIK PERGIGIAN"; the twin card penang-dental found the premise with a broad scan, and the register was re-read here today to confirm it — KLINIK PERGIGIAN THE GARDEN DENTAL at this card's own address, six practitioners on file. MDC publishes no clinic-level licence number, so the value is withdrawn from verified-false to "not verified" rather than replaced by a number, matching the twin. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic operating normally. Google rating rose from stored 4.9 to 5.0 and review count grew substantially from stored 66 to 768. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): no matching registered premise found under 3 name variants in Pulau Pinang, and the clinic's own site publishes no license number either -- clinicLicense set to false per the verified-false criteria. |
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