Tiew Dental Centre (Bukit Indah)
According to our open methodology, this clinic scored 66.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 26 ranked clinics · Last checked: 17 September 2026
66.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1166.7/100
- Best for Expats#1563.3/100
- Best for Dental Implants#1159.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1345.9/100
- Best English-speaking Clinics#1667.8/100
- Best for Families / Children#1268.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No dedicated wisdom-tooth/oral-surgery or sedation page found in service list.
Summary
Tiew Dental Centre (Bukit Indah) is one branch of the ST Tiew Dental Group, a Malaysian dental group established in 1987 with over 49 branches nationwide. The Bukit Indah branch is located on the 4th floor of Wisma SP Setia near Taman Bukit Indah and serves both local and Singapore cross-border patients. The branch is rated 4.9/5 from 336 patient reviews per an accessible aggregator. Services span cosmetic, laser, implant, orthodontic, and general dentistry, including laser dentistry and myofunctional therapy.
The group's company registration number (199801012137) is disclosed on its website; this is a business registration, not an MOH health-facility licence. Neither the group's website nor the branch's Facebook page publishes a price list; the SGD price ranges shown on the Dental Departures marketplace are not published by the clinic. Sunday hours are not available at this branch. Four named dentists are assigned to this branch per the official branch page.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Doris Tan, Dr. Aaron Lee Soo Yu, Dr. Tan Zuleen, Dr. Cheryl Ting (branch page); Dr. Say Tian Hui and Dr. Tiew Soon Tat (executive director) documented on group site and aggregator [s1] [s2] | 3/3 |
| ✓ | Dentist specializations listed The group's website states each Bukit Indah dentist's degree and training, e.g. Dr. Doris Tan (BDS, Invisalign provider) and Dr. Cheryl Ting (orthodontics, implantology). [tiew-dental-centre-bukit-indah-deepen-14] [tiew-dental-centre-bukit-indah-deepen-15] [tiew-dental-centre-bukit-indah-deepen-16] [s2] | 2/2 |
| ✓ | Real clinic photos Photos uploaded by the business itself to its Google listing [tiew-dental-centre-bukit-indah-deepen-3] | 2/2 |
| ✓ | Service list published cosmetic dentistry, laser dentistry, orthodontics, Invisalign, oral implantology, general dentistry, kids dentistry, myofunctional therapy, jaw-joint disorder, amalgam removal, scaling & polishing [s1] [s2] | 3/3 |
| ✓ | Clear contact details phone, WhatsApp, email listed on branch page [s1] | 2/2 |
| ✓ | English website version tiewdental.com site in English [s1] | 2/2 |
| ✓ | Address and map published full address consistent across branch page and two independent directories [s1] [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Corrected: neither the group's website (all pages read) nor the branch's Facebook page (a year of posts) or Google listing publishes a price list. [tiew-dental-centre-bukit-indah-deepen-17] [tiew-dental-centre-bukit-indah-deepen-18] [tiew-dental-centre-bukit-indah-deepen-19] | 0/3 |
| ✗ | Cleaning price listed Treatments page describes scaling with no price [tiew-dental-centre-bukit-indah-deepen-4] | 0/2 |
| ✗ | Filling price listed Corrected: neither the group's website (all pages read) nor the branch's Facebook page or Google listing publishes a filling price. [tiew-dental-centre-bukit-indah-deepen-17] [tiew-dental-centre-bukit-indah-deepen-18] [tiew-dental-centre-bukit-indah-deepen-19] | 0/2 |
| ✗ | Crown price listed Corrected: neither the group's website (all pages read) nor the branch's Facebook page or Google listing publishes a crown price. [tiew-dental-centre-bukit-indah-deepen-17] [tiew-dental-centre-bukit-indah-deepen-18] [tiew-dental-centre-bukit-indah-deepen-19] | 0/2 |
| ✗ | Implant price listed Corrected: neither the group's website (all pages read) nor the branch's Facebook page or Google listing publishes an implant price. [tiew-dental-centre-bukit-indah-deepen-17] [tiew-dental-centre-bukit-indah-deepen-18] [tiew-dental-centre-bukit-indah-deepen-19] | 0/2 |
| ✗ | Consultation price listed No consultation price found on the treatments page [tiew-dental-centre-bukit-indah-deepen-5] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray service/price found on the treatments page [tiew-dental-centre-bukit-indah-deepen-6] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-17 [tiew-dental-centre-bukit-indah-deepen-7] | 6/6 |
| ◐ | Google review volume as of 2026-09-17 [tiew-dental-centre-bukit-indah-deepen-8] | 2.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-07-20 (listing read 2026-09-26). [tiew-dental-centre-bukit-indah-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies visible, including on a critical review [tiew-dental-centre-bukit-indah-deepen] | 2/2 |
| ✓ | No recurring complaints Dental Departures reviews describe caring, professional staff; no complaint pattern found [s2] | 2/2 |
| ✓ | No suspicious review patterns group established 1987; review accumulation over long period [s3] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Iskandar Puteri; the clinic's own website does not mention TripAdvisor [tiew-dental-centre-bukit-indah-deepen-12] [tiew-dental-centre-bukit-indah-deepen-13] | 0/0.5 |
| ✓ | Other review platforms Dental Departures (82 reviews, 4.85/5), erufucare.com, medical.my listings [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology oral implantology listed; implant specialist Dr. Tiew Soon Tat [s1] [s2] | 2/2 |
| ✓ | Orthodontics braces, Invisalign [s1] | 2/2 |
| ✓ | Oral surgery bone grafts and sinus lifts listed in aggregator data [s2] | 2/2 |
| ✓ | Pediatric dentistry kids dentistry listed as a service [s1] | 1.5/1.5 |
| ✗ | Emergency care Signature and general service lists have no emergency item [tiew-dental-centre-bukit-indah-deepen-9] | 0/1.5 |
| ✓ | Works with international patients Dental Departures is an international dental-tourism platform; branch listed as a Premium clinic serving global patients; patient testimonials include foreign patients [s2] | 2/2 |
Communication & Service
5.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +60 11-1336 6514 [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Dental Departures notes all dentists speak English, Malay, and Chinese [s2] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible No online estimate/photo-submission feature found on the branch or treatments pages [tiew-dental-centre-bukit-indah-deepen-10] | 0/1.5 |
| ✓ | Clear service explanations Each treatment on the treatments page is explained in plain language [tiew-dental-centre-bukit-indah-deepen-2] | 1/1 |
| ✗ | Convenient opening hours Mon-Fri 10am-6pm, Sat 10am-5:30pm, closed Sunday [s1] | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Mentioned for: best dentist Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia [sv] | 0/1 |
| ✓ | Mentioned for: dental implants Malaysia clinic appears on Dental Departures implant-specific listing as a Premium clinic [sv] | 1/1 |
| ✗ | Mentioned for: emergency dentist Malaysia [sv] | 0/1 |
| ✗ | Mentioned for: Malaysia dental clinic for expats [sv] | 0/1 |
| ✓ | Structured data on website Organization schema found among JSON-LD types [tiew-dental-centre-bukit-indah-deepen-11] | 1.5/1.5 |
| ✓ | Google indexing quality branch page on tiewdental.com ranks; multiple independent directories index the clinic [sv] | 2/2 |
| ✓ | Dedicated service pages separate branch page with dentist schedule; group site has dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Tiew Soon Tat [s2] [tiew-dental-centre-bukit-indah-lic] [tiew-dental-centre-bukit-indah-mdc-reg] | Implantology, oral rehabilitation, laser dentistry (Executive Director) | 2896 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Doris Tan [s1] [tiew-dental-centre-bukit-indah-lic] [tiew-dental-centre-bukit-indah-mdc-reg] | General dentistry | 7861 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Aaron Lee Soo Yu [s1] [tiew-dental-centre-bukit-indah-lic] [tiew-dental-centre-bukit-indah-mdc-reg] | General dentistry | 11608 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Tan Zuleen [s1] [tiew-dental-centre-bukit-indah-lic] [tiew-dental-centre-bukit-indah-mdc-reg] | General dentistry | 11362 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
| Dr. Cheryl Ting Cher Yuke [s1] [s2] [tiew-dental-centre-bukit-indah-lic] [tiew-dental-centre-bukit-indah-mdc-reg] | General dentistry | 9146 | Registration number in the public register of Malaysia’s Dental Council, which lists the dentist as a dental surgeon (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://tiewdental.com/branch/bukit-indah/ |
|---|---|
| Phone | +60 7-239 5768 |
| +60 11-1336 6514 | |
| https://www.facebook.com/tiewdentaljohor/ | |
| Address | Wisma SP Setia, No. C3-0427, 4th Floor, Jalan Indah 15, Taman Bukit Indah, 81200 Iskandar Puteri, Johor |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://tiewdental.com/branch/bukit-indah/ | branch address Wisma SP Setia C3-0427 Jalan Indah 15, phone +607-2395768, WhatsApp +6011-13366514, email [email protected], hours Mon-Fri 10-18 / Sat 10-17:30 / Sun closed, 4 named dentists with schedule, service list, company registration 199801012137 | 2026-09-17 |
| s2 | https://www.dentaldepartures.com/dentist/st-tiew-dental-group-sdn-bhd | Dental Departures Premium listing: 4.85/5 from 82 reviews, Global Patients' Choice Winner designation, SGD price ranges, dentist names including Dr. Tiew Soon Tat (implantology), English/Malay/Chinese spoken, patient testimonials | 2026-08-18 |
| s3 | https://www.erufucare.com/clinic/tiew-dental-centre-bukit-indah-jb | independent directory: 4.9/5 from 336 reviews, 98% recommendation from 15 verified reviews, dentist names Dr. Say Tian Hui and Dr. Doris Tan, opening hours confirmed | 2026-08-18 |
| sv | search:best dentist Johor Bahru / English speaking dentist Johor Bahru / dental implants Johor Bahru / emergency dentist Johor Bahru / Johor Bahru dental clinic for expats | AI/search visibility checks 2026-08-18: clinic appears in implants-specific dental-tourism search results; not prominently surfaced for other four canonical queries | 2026-08-18 |
| tiew-dental-centre-bukit-indah-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | MDC register: AARON LEE SOO YU (11608), Dental Surgeon, KLINIK PERGIGIAN TIEW, Austin Heights, Johor Bahru -- a sister branch of the same chain rather than the Bukit Indah premise itself. Searched: Premise Name 'KLINIK PERGIGIAN TIEW', State=Johor, 2026-08-25 | 2026-08-25 |
| tiew-dental-centre-bukit-indah-deepen | https://www.google.com/maps?cid=17653564060754926197&hl=en | All 5 readable reviews have an owner reply, including the 1★ review from James Teh (2026-07-20), replied same day | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-2 | https://tiewdental.com/treatments/ | "Comfortable Scaling + Polishing - Gentle plaque and tartar removal from teeth and gums using advanced tools, ensuring a pain-free, relaxing experience" (representative example) | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-3 | https://www.google.com/maps?cid=17653564060754926197&hl=en | Google listing photo strip includes 2 of 4 photos tagged as business-uploaded (bizbuilder source) | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-4 | https://tiewdental.com/treatments/ | "Comfortable Scaling + Polishing - Gentle plaque and tartar removal..." described, no RM figure anywhere on the page | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-5 | https://tiewdental.com/treatments/ | Full treatments page read, no consultation price | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-6 | https://tiewdental.com/treatments/ | Full treatments page read, no X-ray item or price | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-7 | https://www.google.com/maps?cid=17653564060754926197&hl=en | Google listing 2026-09-17: 4.9 from 337 reviews; histogram 5★321/4★6/3★2/2★1/1★7 | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-8 | https://www.google.com/maps?cid=17653564060754926197&hl=en | Google listing 2026-09-17: 337 reviews | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-9 | https://tiewdental.com/branch/bukit-indah/ | Full service list (O.S.H.P, Orthodontic, Cosmetic, Laser Dentistry, General Dentistry, Scaling, Myofunctional Therapy, Invisalign, Implantology, Amalgam Removal, Braces, Jaw Joint Disorder, Kids Dentistry) has no emergency item | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-10 | https://tiewdental.com/treatments/ | Treatments page read, only "Learn More" links and general contact, no online estimate feature | 2026-09-17 |
| tiew-dental-centre-bukit-indah-deepen-11 | https://tiewdental.com/branch/bukit-indah/ | Site-wide read (40 pages): JSON-LD types include Organization, WebSite, Person, Article | 2026-09-17 |
| tiew-dental-centre-bukit-indah-gbp-2026-09-26 | https://www.google.com/maps?cid=17653564060754926197&hl=en | Google listing read on 2026-09-26: rating 4.9 from 337 reviews; star histogram 1★ 7 / 2★ 1 / 3★ 2 / 4★ 6 / 5★ 321; newest review dated 2026-07-20; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-07-20. | 2026-09-26 |
| tiew-dental-centre-bukit-indah-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tiew%20D… | A search for "Tiew Dental Centre Bukit Indah" returned only unrelated results (Aeon Bukit Indah Shopping Centre; an orangutan centre in Indonesia), no listing for the clinic | 2026-09-29 |
| tiew-dental-centre-bukit-indah-deepen-13 | https://tiewdental.com/branch/bukit-indah/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| tiew-dental-centre-bukit-indah-mdc-reg | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council public register (Search For Practitioner by registration number, State = Johor): 2896: Tiew Soon Tat, dental surgeon; 7861: Doris Tan, dental surgeon; 11608: Aaron Lee Soo Yu, dental surgeon; 11362: Tan Zuleen, dental surgeon; 9146: Cheryl Ting Cher Yuke, dental surgeon. | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-14 | https://tiewdental.com/our-team/dr-doris-tan/ | Dentist profile on the group's website (read 2026-09-30): Dr. Doris Tan, B.D.S (Hons), Penang International Dental College 2015; restorative, cosmetic and orthodontic treatment; certified Invisalign provider; on duty at Bukit Indah on Monday, Tuesday and Thursday | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-15 | https://tiewdental.com/our-team/dr-cheryl-ting-cher-yuke/ | Dentist profile on the group's website (read 2026-09-30): Dr. Cheryl Ting Cher Yuke, B.D.S (Manipal); trained in orthodontics, comprehensive dental aesthetics and basic dental implantology; certified Invisalign provider since 2018; on duty at Bukit Indah on alternate Saturdays | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-16 | https://tiewdental.com/our-team/dr-aaron-lee-soo-yu/ | Dentist profiles on the group's website (read 2026-09-30) for the other Bukit Indah dentists: Dr. Aaron Lee Soo Yu, B.D.S (AIMST), and Dr. Tan Zuleen, B.D.S (SEGI) | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-17 | https://tiewdental.com/ | All 430 pages listed in the ST Tiew Dental Group website sitemap (branches, dentist profiles, treatments, services, news and dental package posts) read on 2026-09-30: no price list and no price figure for any treatment; the dental package posts (scaling and polishing, whitening, Invisalign) ask patients to message the clinic for details | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-18 | https://www.facebook.com/tiewdentaljohor/ | Facebook page "Klinik Pergigian Tiew Johor Bahru" (read 2026-09-30, About and all 251 posts of the past year, 2025-09-30 to 2026-09-25): no price list and no price for fillings, crowns or implants; its offers are Invisalign promotions with no treatment price | 2026-09-30 |
| tiew-dental-centre-bukit-indah-deepen-19 | https://www.google.com/maps?cid=17653564060754926197&hl=en | Google listing "Tiew Dental Bukit Indah JB" read on 2026-09-30: phone +60 7-239 5768; website tiewdental.com; no business description and no prices | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Re-read on 2026-09-30 on the clinic group's own website (all pages), the branch's Facebook page (About and a year of posts) and Google listing: the dentists' qualifications now rest on the group's dentist profiles. Corrected: published prices and the filling, crown and implant prices to not published, as none of these channels publishes a price. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-07-20). |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (Bukit Indah branch page and the group treatments page) and its Google listing. Recorded: no prices published for cleaning, consultation or X-ray; no emergency service documented; business-uploaded photos on the Google listing; Google 4.9 from 337 reviews with owner replies visible even on a critical review. Still unverified: on-site imaging equipment and whether the clinic has a TripAdvisor listing. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live and current, address and phone unchanged (site lists the area as "Nusajaya", a common alternate name for Iskandar Puteri — not a discrepancy). Google Maps did not load on 2026-08-25, so no rating/review/coordinate data could be captured this time. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): all 5 named doctors confirmed as currently MDC-registered, 3 exactly at the Bukit Indah premise and 2 at sister branches of the same chain; no distinct clinic license number is published. Supersedes the prior note that Dr. Tiew Soon Tat could not be found -- he is confirmed via the full premise listing. |
| 2026-08-18 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.