Family Dental Clinic
According to our open methodology, this clinic scored 72.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 26 ranked clinics · Last checked: 18 September 2026
72.2/100
Positions by Rating Profile
- Overall Transparency & Trust#672.2/100
- Best for Expats#572.8/100
- Best for Dental Implants#768/100
- Best for Emergency Dental Care#677.5/100
- Best Price Transparency#1048.8/100
- Best English-speaking Clinics#477.7/100
- Best for Families / Children#578.2/100
- Sleep Dentistry (GA / deep sedation)#272.2/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Wisdom tooth page: local anaesthesia is most common, with sedation or general anaesthesia used if needed. [family-dental-clinic-sedation]
Summary
Dental clinic with two units at Prima Tanjung Business Centre on Jalan Fettes, Tanjung Tokong, and three dentists named on its site. Offers braces and clear aligners, implants, root canal treatment, suction dentures, wisdom tooth surgery and children's dentistry; open seven days, until 9pm on Wednesdays and Thursdays. The site gives general Malaysian price ranges rather than the clinic's own fees; booking by WhatsApp.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Clinic site in English with team, treatment, contact and area pages and a blog; live on 2026-09-18. [family-dental-clinic-deepen-6] | 4/4 |
| ✓ | Dentist names listed The team page names three dentists: Dr. Tan Wei Sern (principal), Dr. Michelle Goh and Dr. Tan Yu Qin (Eugene); area pages also list Dr. Pauline Lee Poh Ling. [family-dental-clinic-deepen-2] [family-dental-clinic-deepen-13] | 3/3 |
| ✓ | Dentist specializations listed Degrees stated (Bachelor of Dental Surgery, AIMST University) with further training and certificates in implants, aligners and suction dentures. [family-dental-clinic-deepen-2] [family-dental-clinic-deepen-14] | 2/2 |
| ✓ | Real clinic photos Photos of the building with its Family Dental signs on the clinic site and among the Google listing photos uploaded by the business. [family-dental-clinic-deepen-6] [family-dental-clinic-deepen] | 2/2 |
| ✓ | Service list published The treatments page lists ten treatments, from cleaning and fillings to braces, implants, dentures, wisdom tooth surgery and children's dentistry. [family-dental-clinic-deepen-4] | 3/3 |
| ✓ | Clear contact details Phone and WhatsApp 010-886 0830 and email [email protected] on every page; the same number on the Google listing and Facebook page. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen] | 2/2 |
| ✓ | English website version The clinic site is in English, with some blog articles in Malay. [family-dental-clinic-deepen-6] | 2/2 |
| ✓ | Address and map published Two units at Prima Tanjung Business Centre, Jalan Fettes, Tanjung Tokong, with an embedded Google map on the contact page. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen-22] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Price tables on the site are general Malaysian market ranges; the price guide and crown page state they do not represent the clinic's own rates. [s1] [family-dental-clinic-deepen-5] [family-dental-clinic-deepen-15] | 0/3 |
| ✗ | Cleaning price listed No clinic fee for scaling or cleaning; the Malay price guide gives market ranges for reference only. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-23] [family-dental-clinic-deepen-15] | 0/2 |
| ✗ | Filling price listed No clinic fee for fillings; a blog article gives Malaysian market ranges (composite fillings RM150–400 per tooth). [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-24] [family-dental-clinic-deepen-16] | 0/2 |
| ✗ | Crown price listed The crown page gives market ranges and states they do not represent the clinic's rates. [family-dental-clinic-deepen-5] | 0/2 |
| ✗ | Implant price listed The implant page table is headed "General Dental Implant Price in Malaysia"; an exact quotation requires a consultation. [s1] | 0/2 |
| ✗ | Consultation price listed Consultation and X-rays appear only in the general Malaysian implant price table (RM100–300), not as the clinic's fee. [s1] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays appear only in the general Malaysian implant price table, not as the clinic's fee. [s1] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-18; star histogram 5*..1* = 222/3/1/0/5 [family-dental-clinic-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-09-18 [family-dental-clinic-deepen] | 2.5/3 |
| ✓ | Review recency Newest Google review read is dated 2026-08-10. [family-dental-clinic-deepen] | 3/3 |
| ✓ | Clinic responds to reviews The clinic answered all six Google reviews of one to three stars and 10 of the 12 other reviews read. [family-dental-clinic-deepen-17] [family-dental-clinic-deepen] [family-dental-clinic-deepen-30] | 2/2 |
| ✗ | No recurring complaints Three one-star Google reviews (about 2018 to 2025) describe a bill higher than quoted or charges not explained beforehand; the clinic replied to each. [family-dental-clinic-deepen-17] | 0/2 |
| ✓ | No suspicious review patterns Ratings range from one to five stars; the reviews read are dated from about 2018 to 2026 and come from accounts that mostly carry other reviews. [family-dental-clinic-deepen] [family-dental-clinic-deepen-25] [family-dental-clinic-deepen-17] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic site: about 1.8 thousand followers, recommended by 100% of 29 reviews; newest post dated 2026-07-22. [family-dental-clinic-deepen-18] [family-dental-clinic-deepen-6] [family-dental-clinic-deepen-26] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [family-dental-clinic-deepen-31] [family-dental-clinic-deepen-32] | 0/0.5 |
| ✓ | Other review platforms Listed on Dental Departures (11 reviews, rating 5.0/5). [family-dental-clinic-platforms-2] | 0.5/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Vatech panoramic X-ray and VistaPano S Ceph listed among the clinic's equipment. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-6] | 2/2 |
| ✗ | CBCT (3D imaging) The equipment list names panoramic and cephalometric X-ray and an intraoral scanner, but no CBCT. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-27] | 0/2 |
| ✓ | Implantology Dental implants offered, with the procedure explained step by step on the implant page. [s1] | 2/2 |
| ✓ | Orthodontics Metal, self-ligating and ceramic braces and clear aligners. [family-dental-clinic-deepen-7] [family-dental-clinic-deepen-28] | 2/2 |
| ✓ | Oral surgery Wisdom tooth surgery and extractions performed at the clinic. [family-dental-clinic-sedation] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry listed; the enquiries page offers dental care for children up to age 7. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-29] [family-dental-clinic-deepen-14] | 1.5/1.5 |
| ✓ | Emergency care The clinic tries to see patients with sudden tooth pain the same day; its Google listing names it an emergency dental service. [family-dental-clinic-deepen-13] [family-dental-clinic-deepen-19] [family-dental-clinic-deepen] [family-dental-clinic-deepen-21] | 1.5/1.5 |
| ✓ | Works with international patients The clinic states it regularly sees tourists and expats; a 6% service tax notice covers patients without a Malaysian MyKad. [family-dental-clinic-deepen-13] [family-dental-clinic-deepen-14] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp booking at 010-886 0830, linked on every page. [family-dental-clinic-deepen-3] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Contact page: "Our team speaks English, Mandarin, and Malay". [family-dental-clinic-deepen-3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Enquiry form and WhatsApp; the braces page promises a detailed quote after the first consultation. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen-7] | 1.5/1.5 |
| ✓ | Clear service explanations The implant and wisdom tooth pages explain each step of the procedure and the recovery. [s1] [family-dental-clinic-sedation] | 1/1 |
| ✓ | Convenient opening hours Open seven days: until 9pm on Wednesday and Thursday, 10am to 6pm on weekends and public holidays (site and Google listing). [family-dental-clinic-deepen-6] [family-dental-clinic-deepen] | 1.5/1.5 |
AI & Search Visibility
6.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✓ | Mentioned for: best dentist Malaysia Clinic site on web page 1 (fifth) for "best dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-8] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Malaysia Not in the local results or on web page 1 for "English speaking dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-9] | 0/1 |
| ✓ | Mentioned for: dental implants Malaysia Clinic site on web page 1 (eighth) for "dental implants Penang" on 2026-09-18 [family-dental-clinic-deepen-10] | 1/1 |
| ✗ | Mentioned for: emergency dentist Malaysia Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-11] | 0/1 |
| ✓ | Mentioned for: Malaysia dental clinic for expats Clinic site on web page 1 (fifth) for "Penang dental clinic for expats" on 2026-09-18 [family-dental-clinic-deepen-12] | 1/1 |
| ✗ | Structured data on website Structured data names the organisation only (name, logo, social links); no Dentist or LocalBusiness markup with address, phone or hours. [family-dental-clinic-deepen-6] | 0/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and on web page 1 (eighth) for "dental implants Penang" on 2026-09-18 [family-dental-clinic-deepen-20] [family-dental-clinic-deepen-10] | 2/2 |
| ✓ | Dedicated service pages Separate pages for implants, braces, root canal, whitening, dentures, veneers, crowns and wisdom tooth surgery. [s1] [family-dental-clinic-deepen-7] [family-dental-clinic-sedation] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Tan Wei Sern [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Principal Dentist | 6615 |
| Dr. Michelle Goh [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Associate Dentist | 11577 |
| Dr. Tan Yu Qin [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Associate Dentist | 12849 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://familydental.my/ |
|---|---|
| Phone | +60 10-886 0830 |
| +60 10-886 0830 | |
| Google Maps | Map listing |
| Address | 98-1-27, Jalan Fettes, Prima Tanjung Business Centre, 10470 Tanjung Tokong, Pulau Pinang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://familydental.my/dental-implant | Dental implant page: table "General Dental Implant Price in Malaysia" with "Single Dental Implant (including crown) 4,500 – 8,500" and "Consultation & X-Rays 100 – 300", followed by "Note: Prices may vary depending on dentist experience, clinic location, implant system used, and any additional procedures required such as bone grafting or extractions."; "To receive a personalised treatment plan and exact quotation, a dental consultation is required."; the implant procedure explained step by step, "This procedure is typically performed under local anaesthesia and can take up to several hours." | 2026-09-18 |
| family-dental-clinic-sedation | https://familydental.my/wisdom-teeth-removal-surgery | Wisdom teeth removal page: "The Wisdom Tooth Removal Procedure Like at Family Dental Clinic"; "Anaesthesia options vary by case, with local anaesthesia most common and sedation or general anaesthesia used if needed."; "Our dentists are experienced and professional in performing minor oral surgery for wisdom teeth removal."; procedure, aftercare and recovery explained step by step; prices only under "General Price Range in Malaysia:" | 2026-09-18 |
| family-dental-clinic-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN FAMILY DENTAL, NO. 98-1-27, JALAN FETTES PRIMA TANJUNG BUSINESS CENTRE BANDAR TANJONG TOKONG, 11200 TANJONG TOKONG: MICHELLE GOH YOU XUAN (11577), TAN YU QIN (12849), TAN WEI SERN (6615) | 2026-09-18 |
| family-dental-clinic-deepen | https://www.google.com/maps?cid=6415810400052997883&hl=en | Google listing 2026-09-18: 4.9 from 231 reviews, histogram 5*..1* 222/3/1/0/5; 98-1-27, Jalan Fettes, Prima Tanjung Business Centre, 10470 Tanjung Tokong; phone +60 10-886 0830; categories include Emergency dental service and Orthodontist; hours Monday, Tuesday and Friday 9 AM–6 PM, Wednesday and Thursday 9 AM–9 PM, Saturday and Sunday 10 AM–6 PM; newest review read dated 2026-08-10 ("Really grateful to the dentist for accommodating my last-minute appointment"); owner replies on 10 of 12 reviews read (2023-10 to 2026-08); photos uploaded by the business show the Family Dental storefront and the building's Family Dental signs | 2026-09-18 |
| family-dental-clinic-deepen-2 | https://familydental.my/our-team | Our team page: "Principal Dentist" "Dr. Tan Wei Sern", "With a special interest in root canal treatment"; "Associate Dentist" "Dr. Michelle Goh", "Graduated with a Degree in Bachelor of Dental Surgery from Aimst University. and has undergone advanced clinical training in Italy and Taiwan.", "Dr. Michelle is a certified BPS denture provider, certified suction denture provider, certified Osstem implant clinician as well as Clear Correct Aligner certified dentist."; "Dr.Tan Yu Qin (Eugene)", "He graduated from AIMST University" | 2026-09-18 |
| family-dental-clinic-deepen-3 | https://familydental.my/contact-us | Contact page: "Our team speaks English, Mandarin, and Malay"; "Send us a message and we will get back to you as soon as possible."; "create a personalised treatment plan that fits your needs and budget"; addresses "98-G-28, Jalan Fettes," and "98-1-27, Jalan Fettes," at "Prima Tanjung Business Centre," Tanjung Tokong, with an embedded Google map; "[email protected]"; "010-886 0830" with WhatsApp; hours "Mon, Tue & Fri: 9am-6pm", "Wed & Thu: 9am-9pm", "Sat, Sun & Public Holiday: 10am-6pm" | 2026-09-18 |
| family-dental-clinic-deepen-4 | https://familydental.my/our-treatments | Our treatments page: "Teeth Cleaning and Prevention", "Restorative Dentistry", "Dental Filling", "Root Canal Treatment", "Braces Treatment", "Teeth Whitening", "Denture", "Dental Surgery or Wisdom Tooth Extraction", "Children’s Dentistry", "Dental Implants", each described without a price; "Dental technology": "Vatech X-ray Machine", "VistaPano S Ceph", "Shining 3D Aoralscan 3"; no CBCT or cone-beam scanner named | 2026-09-18 |
| family-dental-clinic-deepen-5 | https://familydental.my/dental-crown-and-bridge | Crown and bridge page: "General Dental Crown Price in Malaysia: Cost of Crown Gigi"; "Please note that these prices are for general reference only and do not represent our clinic’s rates. For accurate pricing, we recommend scheduling a consultation with us." | 2026-09-18 |
| family-dental-clinic-deepen-6 | https://familydental.my/ | Home page, live 2026-09-18: "There are two Family Dental clinics in Malaysia present in Tanjung Tokong, Penang."; "Open 7 days a week — Opening hours: Mon, Tue & Fri (9am–6pm); Wed & Thu (9am–9pm); Sat, Sun & Public Holidays (10am–6pm)"; "Advanced dental technology — Vatech panoramic X-ray, VistaPano S Ceph, Shining 3D intraoral scanner"; "Children's Dentistry — Gentle, friendly care for children at all stages of development"; "Take a sneak peek into our clinic." with photos of the building and its Family Dental signs; links to the clinic's Facebook, Instagram and WhatsApp; structured data: WebSite, WebPage, BreadcrumbList and an Organization entry with name, URL, logo and social links only, no Dentist or LocalBusiness markup with address, phone or hours | 2026-09-18 |
| family-dental-clinic-deepen-7 | https://familydental.my/braces | Braces page: "Whether you are considering conventional metal braces, self-ligating braces, ceramic braces or clear aligners, we will explain your options, expected treatment journey and costs before you decide to proceed."; "Following your initial consultation, you will receive a detailed quote with no hidden fees." | 2026-09-18 |
| family-dental-clinic-deepen-8 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| family-dental-clinic-deepen-9 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| family-dental-clinic-deepen-10 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| family-dental-clinic-deepen-11 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| family-dental-clinic-deepen-12 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| family-dental-clinic-deepen-13 | https://familydental.my/dentist-batu-ferringhi | Batu Ferringhi page: "Experience treating tourists and expats who need urgent or one-off dental care while travelling"; "Yes, we regularly see visitors and expats staying in the Batu Ferringhi area for urgent dental issues or routine care during their stay."; "Contact us directly by phone or WhatsApp and we'll do our best to fit you in the same day — sudden pain shouldn't wait until you're back home."; "Dentists on duty: Dr. Tan Wei Sern, Dr. Michelle Goh, Dr. Pauline Lee Poh Ling, Dr. Eugene." | 2026-09-18 |
| family-dental-clinic-deepen-14 | https://familydental.my/enquiries | Enquiries page: "Effective 1 Sept 2025, a 6% Service Tax will apply to all dental services for non-MyKad/MyKid holders, as required by RMCD"; "He holds a Bachelor of Dental Surgery from AIMST University and advanced training in Singapore."; "Pediatric Dentistry" "Dental care for children up to 7 years age." | 2026-09-18 |
| family-dental-clinic-deepen-15 | https://familydental.my/panduan-harga-rawatan-pergigian-malaysia | Malay-language price guide "Harga Rawatan Gigi di Malaysia 2026: Klinik Swasta & Kerajaan": "harga yang disenaraikan di sini adalah untuk tujuan rujukan sahaja dan tidak mewakili harga di klinik kami" (the prices listed are for reference only and do not represent the clinic's prices); scaling "Scaling gigi : RM80 hingga RM150" given as a Penang private-clinic range | 2026-09-18 |
| family-dental-clinic-deepen-16 | https://familydental.my/composite-filling-vs-amalgam-filling-malaysia | Blog article: "How Much Does a Dental Filling Cost in Malaysia?"; "Tooth filling Malaysia costs vary depending on the material, the size of the cavity, and the clinic."; "Composite fillings: RM150–RM400 per tooth" as a Malaysian market range | 2026-09-18 |
| family-dental-clinic-deepen-17 | https://www.google.com/search?q=Family+Dental+Clinic+Jalan+Fettes+P… | Google reviews sorted lowest first, read 2026-09-18: all six reviews of one to three stars (five one-star, one three-star, dated about 2018 to 2025), each answered by the clinic; three describe a bill higher than the price quoted or charges added without explanation, e.g. "I was charged RM50 for rubber dam WITHOUT prior knowledge & no explanation whatsoever"; the clinic's replies dispute two of them | 2026-09-18 |
| family-dental-clinic-deepen-18 | https://www.facebook.com/familydentalpenang | Facebook page FamilyDental Clinic (name also given in Chinese), read 2026-09-18: about 1.8 thousand followers, recommended by 100% of 29 reviews; newest post 2026-07-22; address 98-G-28 & 98-1-27 Jalan Fettes, Prima Tanjung Business Centre; WhatsApp button and +60 10-886 0830; links familydental.my | 2026-09-18 |
| family-dental-clinic-deepen-19 | https://familydental.my/dentist-georgetown | Georgetown page: "We recommend booking ahead via WhatsApp or phone so we can prepare for your visit, though we do our best to accommodate urgent same-day dental pain." | 2026-09-18 |
| family-dental-clinic-deepen-20 | search:Family Dental Clinic Penang Tanjung Tokong | Google 2026-09-18 (English, gl=my, non-personalised): familydental.my is the first organic result for the clinic's name | 2026-09-18 |
| family-dental-clinic-deepen-21 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Claimed Google Business Profile read 2026-09-17 lists the clinic's own categories as Dental clinic, Cosmetic dentist, Dentist, Emergency dental service, Medical clinic, Orthodontist and Periodontist; the website neither describes nor rules out urgent care | 2026-09-17 |
| family-dental-clinic-deepen-22 | https://familydental.my/contact-us | Full postal address published ("98-1-27, Jalan Fettes, Prima Tanjung Business Centre, Tanjung Tokong, Pulau Pinang") plus a google.com/maps link/embed on the page | 2026-09-17 |
| family-dental-clinic-deepen-23 | https://familydental.my/our-treatments | "Teeth Cleaning and Prevention" described, no RM figure | 2026-09-17 |
| family-dental-clinic-deepen-24 | https://familydental.my/our-treatments | "Dental Filling" described, no RM figure; no dedicated filling price page found | 2026-09-17 |
| family-dental-clinic-deepen-25 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Histogram 222/3/1/0/5; 5 readable reviews dated 2026-03-03 to 2026-08-10; reviewers with 1-7 prior reviews | 2026-09-17 |
| family-dental-clinic-deepen-26 | https://familydental.my/ | Site-wide read found a link to facebook.com/familydentalpenang | 2026-09-17 |
| family-dental-clinic-deepen-27 | https://familydental.my/our-treatments | "Dental technology" section lists Philips Zoom! Whitening, Vatech X-ray Machine, VistaPano S Ceph and an intraoral scanner; no CBCT/cone-beam equipment named | 2026-09-17 |
| family-dental-clinic-deepen-28 | https://familydental.my/braces | Dedicated braces treatment page | 2026-09-17 |
| family-dental-clinic-deepen-29 | https://familydental.my/our-treatments | "Children's Dentistry - Help maintain your child's dental hygiene and oral health at all stages of their teeth development" | 2026-09-17 |
| family-dental-clinic-deepen-30 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Three of the 5 readable reviews carry an owner reply, e.g. Siti Nurbalqis (5*, 2026-04-30) answered on 2026-06-29 and Tan Tzechia (5*, 2026-03-03) answered on 2026-04-27 | 2026-09-17 |
| family-dental-clinic-deepen-31 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Family%2… | A search for "Family Dental Clinic Tanjung Tokong Penang" returned only unrelated results (Tanjung Tokong Tourism; a go-kart venue in Bayan Lepas), no listing for the clinic | 2026-09-29 |
| family-dental-clinic-deepen-32 | https://familydental.my/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| family-dental-clinic-platforms-2 | https://www.dentaldepartures.com/dentist/family-dental-clinic-penang | Dental Departures: profile of Family Dental Clinic - Penang, No. 98-1-27, Jalan Fettes Prima Tanjung Business Center, Tanjong Tokong, George Town, Penang, 10470, MY; 11 reviews, rating 5.0/5 (checked 2026-10-01) | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: all 59 pages of the clinic's website, its Google listing and reviews, its Facebook page and the Malaysian Dental Council register. The practice has two units at Prima Tanjung Business Centre, Tanjung Tokong; the other place names on its site are nearby areas it serves, not branches. Corrected: the price tables on the site (implants, crowns, fillings, consultation and X-rays) are general Malaysian market ranges, and the site states its price guide does not represent the clinic's own rates, so no fees are recorded as published; the structured data names the organisation only. Confirmed from the clinic's own pages: same-day care for sudden tooth pain, visits from tourists and expats, children's dentistry up to age 7, evening hours on Wednesdays and Thursdays and weekend opening. Google: 4.9 from 231 reviews; three one-star reviews from about 2018 to 2025 describe bills higher than quoted, and the clinic answered all six reviews of three stars or fewer. The three dentists on the team page are registered at the clinic's address in the dental council register. |
| 2026-09-17 | Recorded on 2026-09-17 from the clinic's own Google Business Profile: emergency dental service is one of the categories the clinic lists for itself, which resolves the point left open when only its blog articles mentioned the word. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic's own site ranked for "dental implants Penang" and for "Penang dental clinic for expats"; not present for "best dentist Penang", "English speaking dentist Penang" or "emergency dentist Penang". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (treatments, team, contact and crown-price pages) and its Google listing. Recorded: dentist names and an address with a map link now published; children's dentistry and braces offered; evening hours on Wednesday and Thursday; a Facebook page linked from the site; Google 4.9 from 231 reviews, no repeated complaint pattern and no signs of review manipulation. Corrected: the crown page's price range is explicitly marked as general market reference rather than the clinic's own price, so the crown price criterion is recorded as not published. Still unverified: whether the clinic documents emergency or same-day care. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, clinic operating normally. Corrections: filled in address (98-1-27, Jalan Fettes, Prima Tanjung Business Centre, Tanjung Tokong — previously blank) and corrected phone from stored +60 4-899 0013 to +60 10-886 0830 (matches both the clinic's own site and its Google Maps profile). Captured first Google rating/review data: 4.9 stars, 224 reviews. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): clinic premise confirmed as genuinely MDC-registered at its Tanjong Tokong address (4 dentists); no distinct clinic license number is published. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Wisdom teeth removal page states GA used when needed, alongside local/sedation. |
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