Family Dental Clinic
Menurut metodologi terbuka kami, klinik ini memperoleh 72.2/100 untuk ketelusan, reputasi, kebolehcapaian perkhidmatan, dan keterlihatan digital.
Kedudukan keseluruhan: #6 daripada 26 klinik yang diberi kedudukan · Terakhir disemak: 2026-09-18
72.2/100
Kedudukan mengikut Profil Penilaian
- Ketelusan & Kepercayaan Keseluruhan#672.2/100
- Terbaik untuk Ekspatriat#572.8/100
- Terbaik untuk Implan Gigi#768/100
- Terbaik untuk Rawatan Gigi Kecemasan#677.5/100
- Ketelusan Harga Terbaik#1048.8/100
- Klinik Berbahasa Inggeris Terbaik#477.7/100
- Terbaik untuk Keluarga / Kanak-kanak#578.2/100
- Pergigian Tidur (bius am / sedasi mendalam)#272.2/100
Bius Am & Sedasi Mendalam
Sama ada klinik mendokumenkan rawatan di bawah bius am atau sedasi mendalam — «pergigian tidur», di mana pesakit tidur dan tidak sedar apa-apa (tidak merasa, melihat atau mendengar prosedur). Sedasi sedar biasa, di mana pesakit kekal terjaga dan responsif, tidak dikira di sini. Maklumat ini sekadar rujukan dan tidak mempengaruhi skor ketelusan.
- ✓ Bius am / sedasi mendalam (pergigian tidur) — Bius am / sedasi mendalam didokumenkan Wisdom tooth page: local anaesthesia is most common, with sedation or general anaesthesia used if needed. [family-dental-clinic-sedation]
Ringkasan
Klinik pergigian dengan dua unit di Prima Tanjung Business Centre, Jalan Fettes, Tanjung Tokong, dan tiga doktor gigi dinamakan di laman webnya. Menawarkan pendakap gigi dan penjajar jernih, implan, rawatan saluran akar, gigi palsu sedutan, pembedahan gigi bongsu dan pergigian kanak-kanak; dibuka tujuh hari, sehingga 9 malam pada hari Rabu dan Khamis. Laman web memberikan julat harga umum di Malaysia dan bukan harga klinik sendiri; tempahan melalui WhatsApp.
Kekuatan
- Ketelusan Maklumat: 20 daripada 20 mata.
- Reputasi & Ulasan: 17 daripada 20 mata.
- Infrastruktur Perubatan: 13 daripada 15 mata.
- Komunikasi & Perkhidmatan: 8.5 daripada 10 mata.
- Tiada isyarat merah dikenal pasti dalam sumber awam.
Kelemahan
- Ketelusan Harga: 0 daripada 15 mata yang boleh disahkan (tiada: harga atau julat harga diterbitkan; harga pencucian gigi dinyatakan; harga tampalan gigi dinyatakan; harga mahkota gigi dinyatakan; harga implan dinyatakan; harga konsultasi dinyatakan; harga X-ray / pengimejan dinyatakan)
Pecahan Skor
Setiap kriteria di bawah diberi skor daripada sumber awam. ✓ disahkan ya · ✗ disahkan tidak / tidak ditemui · ◐ separa · ? tidak disahkan (memperoleh 0, bukan penemuan negatif).
Ketelusan Maklumat
20 / 20
Sama ada fakta asas tentang klinik — pasukannya, premisnya, perkhidmatannya dan lokasinya — boleh disahkan secara awam.
| ✓ | Mempunyai laman web yang berfungsi Clinic site in English with team, treatment, contact and area pages and a blog; live on 2026-09-18. [family-dental-clinic-deepen-6] | 4/4 |
| ✓ | Nama doktor gigi disenaraikan The team page names three dentists: Dr. Tan Wei Sern (principal), Dr. Michelle Goh and Dr. Tan Yu Qin (Eugene); area pages also list Dr. Pauline Lee Poh Ling. [family-dental-clinic-deepen-2] [family-dental-clinic-deepen-13] | 3/3 |
| ✓ | Pengkhususan doktor gigi disenaraikan Degrees stated (Bachelor of Dental Surgery, AIMST University) with further training and certificates in implants, aligners and suction dentures. [family-dental-clinic-deepen-2] [family-dental-clinic-deepen-14] | 2/2 |
| ✓ | Gambar sebenar klinik Photos of the building with its Family Dental signs on the clinic site and among the Google listing photos uploaded by the business. [family-dental-clinic-deepen-6] [family-dental-clinic-deepen] | 2/2 |
| ✓ | Senarai perkhidmatan diterbitkan The treatments page lists ten treatments, from cleaning and fillings to braces, implants, dentures, wisdom tooth surgery and children's dentistry. [family-dental-clinic-deepen-4] | 3/3 |
| ✓ | Maklumat perhubungan yang jelas Phone and WhatsApp 010-886 0830 and email [email protected] on every page; the same number on the Google listing and Facebook page. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen] | 2/2 |
| ✓ | Versi laman web dalam bahasa Inggeris The clinic site is in English, with some blog articles in Malay. [family-dental-clinic-deepen-6] | 2/2 |
| ✓ | Alamat dan peta diterbitkan Two units at Prima Tanjung Business Centre, Jalan Fettes, Tanjung Tokong, with an embedded Google map on the contact page. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen-22] | 2/2 |
Ketelusan Harga
0 / 15
Sama ada pesakit boleh menganggarkan kos sebelum berkunjung. Julat harga yang diterbitkan dikira; harga tepat tidak diwajibkan.
| ✗ | Harga atau julat harga diterbitkan Price tables on the site are general Malaysian market ranges; the price guide and crown page state they do not represent the clinic's own rates. [s1] [family-dental-clinic-deepen-5] [family-dental-clinic-deepen-15] | 0/3 |
| ✗ | Harga pencucian gigi dinyatakan No clinic fee for scaling or cleaning; the Malay price guide gives market ranges for reference only. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-23] [family-dental-clinic-deepen-15] | 0/2 |
| ✗ | Harga tampalan gigi dinyatakan No clinic fee for fillings; a blog article gives Malaysian market ranges (composite fillings RM150–400 per tooth). [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-24] [family-dental-clinic-deepen-16] | 0/2 |
| ✗ | Harga mahkota gigi dinyatakan The crown page gives market ranges and states they do not represent the clinic's rates. [family-dental-clinic-deepen-5] | 0/2 |
| ✗ | Harga implan dinyatakan The implant page table is headed "General Dental Implant Price in Malaysia"; an exact quotation requires a consultation. [s1] | 0/2 |
| ✗ | Harga konsultasi dinyatakan Consultation and X-rays appear only in the general Malaysian implant price table (RM100–300), not as the clinic's fee. [s1] | 0/2 |
| ✗ | Harga X-ray / pengimejan dinyatakan X-rays appear only in the general Malaysian implant price table, not as the clinic's fee. [s1] | 0/2 |
Reputasi & Ulasan
17 / 20
Isyarat ulasan awam. Penilaian Google dilaraskan dengan prior Bayesian (penilaian 4.0, pemberat 25) supaya 5.0 daripada segelintir ulasan tidak mendahului 4.8 daripada beratus-ratus ulasan.
| ✓ | Penilaian Google (dilaraskan secara Bayesian) as of 2026-09-18; star histogram 5*..1* = 222/3/1/0/5 [family-dental-clinic-deepen] | 6/6 |
| ◐ | Jumlah ulasan Google as of 2026-09-18 [family-dental-clinic-deepen] | 2.5/3 |
| ✓ | Kebaharuan ulasan Newest Google review read is dated 2026-08-10. [family-dental-clinic-deepen] | 3/3 |
| ✓ | Klinik membalas ulasan The clinic answered all six Google reviews of one to three stars and 10 of the 12 other reviews read. [family-dental-clinic-deepen-17] [family-dental-clinic-deepen] [family-dental-clinic-deepen-30] | 2/2 |
| ✗ | Tiada aduan berulang Three one-star Google reviews (about 2018 to 2025) describe a bill higher than quoted or charges not explained beforehand; the clinic replied to each. [family-dental-clinic-deepen-17] | 0/2 |
| ✓ | Tiada pola ulasan mencurigakan Ratings range from one to five stars; the reviews read are dated from about 2018 to 2026 and come from accounts that mostly carry other reviews. [family-dental-clinic-deepen] [family-dental-clinic-deepen-25] [family-dental-clinic-deepen-17] | 2/2 |
| ✓ | Kehadiran Facebook yang aktif Facebook page linked from the clinic site: about 1.8 thousand followers, recommended by 100% of 29 reviews; newest post dated 2026-07-22. [family-dental-clinic-deepen-18] [family-dental-clinic-deepen-6] [family-dental-clinic-deepen-26] | 1/1 |
| ✗ | Kehadiran di TripAdvisor No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [family-dental-clinic-deepen-31] [family-dental-clinic-deepen-32] | 0/0.5 |
| ✓ | Platform ulasan lain Listed on Dental Departures (11 reviews, rating 5.0/5). [family-dental-clinic-platforms-2] | 0.5/0.5 |
Infrastruktur Perubatan
13 / 15
Julat peralatan dan perkhidmatan yang didokumenkan secara awam. Ini mengukur ketersediaan yang berdokumen, bukan kualiti klinikal.
| ✓ | X-ray di premis Vatech panoramic X-ray and VistaPano S Ceph listed among the clinic's equipment. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-6] | 2/2 |
| ✗ | CBCT (pengimejan 3D) The equipment list names panoramic and cephalometric X-ray and an intraoral scanner, but no CBCT. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-27] | 0/2 |
| ✓ | Implantologi Dental implants offered, with the procedure explained step by step on the implant page. [s1] | 2/2 |
| ✓ | Ortodontik Metal, self-ligating and ceramic braces and clear aligners. [family-dental-clinic-deepen-7] [family-dental-clinic-deepen-28] | 2/2 |
| ✓ | Pembedahan mulut Wisdom tooth surgery and extractions performed at the clinic. [family-dental-clinic-sedation] | 2/2 |
| ✓ | Pergigian pediatrik Children's dentistry listed; the enquiries page offers dental care for children up to age 7. [family-dental-clinic-deepen-4] [family-dental-clinic-deepen-29] [family-dental-clinic-deepen-14] | 1.5/1.5 |
| ✓ | Rawatan kecemasan The clinic tries to see patients with sudden tooth pain the same day; its Google listing names it an emergency dental service. [family-dental-clinic-deepen-13] [family-dental-clinic-deepen-19] [family-dental-clinic-deepen] [family-dental-clinic-deepen-21] | 1.5/1.5 |
| ✓ | Berpengalaman dengan pesakit antarabangsa The clinic states it regularly sees tourists and expats; a 6% service tax notice covers patients without a Malaysian MyKad. [family-dental-clinic-deepen-13] [family-dental-clinic-deepen-14] | 2/2 |
Komunikasi & Perkhidmatan
8.5 / 10
Sejauh mana mudah untuk menghubungi klinik, mendapatkan jawapan dan membuat temu janji — terutamanya bagi pesakit antarabangsa.
| ✓ | WhatsApp / LINE tersedia WhatsApp booking at 010-886 0830, linked on every page. [family-dental-clinic-deepen-3] | 2/2 |
| ? | Kepantasan maklum balas | 0/1.5 |
| ✓ | Bahasa Inggeris dituturkan Contact page: "Our team speaks English, Mandarin, and Malay". [family-dental-clinic-deepen-3] | 2.5/2.5 |
| ✓ | Konsultasi sebelum kunjungan boleh dibuat Enquiry form and WhatsApp; the braces page promises a detailed quote after the first consultation. [family-dental-clinic-deepen-3] [family-dental-clinic-deepen-7] | 1.5/1.5 |
| ✓ | Penerangan perkhidmatan yang jelas The implant and wisdom tooth pages explain each step of the procedure and the recovery. [s1] [family-dental-clinic-sedation] | 1/1 |
| ✓ | Waktu operasi yang selesa Open seven days: until 9pm on Wednesday and Thursday, 10am to 6pm on weekends and public holidays (site and Google listing). [family-dental-clinic-deepen-6] [family-dental-clinic-deepen] | 1.5/1.5 |
Keterlihatan AI & Carian
6.5 / 10
Sama ada klinik dapat ditemui apabila pesakit membuat carian — termasuk melalui pembantu AI. Disemak dengan pertanyaan tetap: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✓ | Disebut bagi pertanyaan: best dentist Malaysia Clinic site on web page 1 (fifth) for "best dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-8] | 1/1 |
| ✗ | Disebut bagi pertanyaan: English speaking dentist Malaysia Not in the local results or on web page 1 for "English speaking dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-9] | 0/1 |
| ✓ | Disebut bagi pertanyaan: dental implants Malaysia Clinic site on web page 1 (eighth) for "dental implants Penang" on 2026-09-18 [family-dental-clinic-deepen-10] | 1/1 |
| ✗ | Disebut bagi pertanyaan: emergency dentist Malaysia Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [family-dental-clinic-deepen-11] | 0/1 |
| ✓ | Disebut bagi pertanyaan: Malaysia dental clinic for expats Clinic site on web page 1 (fifth) for "Penang dental clinic for expats" on 2026-09-18 [family-dental-clinic-deepen-12] | 1/1 |
| ✗ | Data berstruktur pada laman web Structured data names the organisation only (name, logo, social links); no Dentist or LocalBusiness markup with address, phone or hours. [family-dental-clinic-deepen-6] | 0/1.5 |
| ✓ | Kualiti pengindeksan Google Clinic site first for its name and on web page 1 (eighth) for "dental implants Penang" on 2026-09-18 [family-dental-clinic-deepen-20] [family-dental-clinic-deepen-10] | 2/2 |
| ✓ | Halaman khusus bagi setiap perkhidmatan Separate pages for implants, braces, root canal, whitening, dentures, veneers, crowns and wisdom tooth surgery. [s1] [family-dental-clinic-deepen-7] [family-dental-clinic-sedation] | 1.5/1.5 |
Pelesenan & Kelayakan
Sama ada klinik menerbitkan lesen operasinya serta doktor gigi yang bekerja di situ berserta nombor lesen profesional mereka. «Tidak diterbitkan» yang disahkan direkodkan sebagai bendera merah; data yang belum diperiksa dipaparkan sebagai belum disahkan dan tidak dikenakan penalti.
Lesen operasi klinik: belum disemak dengan sumber awam — belum disahkan, tiada penalti
Doktor gigi & lesen profesional
| Doktor gigi | Pengkhususan | No. Lesen |
|---|---|---|
| Dr. Tan Wei Sern [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Principal Dentist | 6615 |
| Dr. Michelle Goh [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Associate Dentist | 11577 |
| Dr. Tan Yu Qin [family-dental-clinic-deepen-2] [family-dental-clinic-lic] | Associate Dentist | 12849 |
Isyarat Merah
Tiada isyarat merah dikenal pasti dalam sumber awam yang kami semak.
Data Yang Kami Tidak Dapat Sahkan
- Komunikasi & Perkhidmatan: Kepantasan maklum balas
Item yang tidak disahkan memperoleh 0 mata tetapi tidak dianggap sebagai penemuan negatif. Jika anda boleh mendokumenkan mana-mana daripadanya, sila hantar pembetulan.
Maklumat Hubungan
| Laman web | https://familydental.my/ |
|---|---|
| Telefon | +60 10-886 0830 |
| +60 10-886 0830 | |
| Google Maps | Senarai peta |
| Alamat | 98-1-27, Jalan Fettes, Prima Tanjung Business Centre, 10470 Tanjung Tokong, Pulau Pinang, Malaysia |
Butiran hubungan disediakan untuk pengenalan sahaja dan mungkin berubah; sahkan terus dengan klinik.
Sumber
| ID | Sumber | Apa yang disokong | Diakses |
|---|---|---|---|
| s1 | https://familydental.my/dental-implant | Dental implant page: table "General Dental Implant Price in Malaysia" with "Single Dental Implant (including crown) 4,500 – 8,500" and "Consultation & X-Rays 100 – 300", followed by "Note: Prices may vary depending on dentist experience, clinic location, implant system used, and any additional procedures required such as bone grafting or extractions."; "To receive a personalised treatment plan and exact quotation, a dental consultation is required."; the implant procedure explained step by step, "This procedure is typically performed under local anaesthesia and can take up to several hours." | 2026-09-18 |
| family-dental-clinic-sedation | https://familydental.my/wisdom-teeth-removal-surgery | Wisdom teeth removal page: "The Wisdom Tooth Removal Procedure Like at Family Dental Clinic"; "Anaesthesia options vary by case, with local anaesthesia most common and sedation or general anaesthesia used if needed."; "Our dentists are experienced and professional in performing minor oral surgery for wisdom teeth removal."; procedure, aftercare and recovery explained step by step; prices only under "General Price Range in Malaysia:" | 2026-09-18 |
| family-dental-clinic-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN FAMILY DENTAL, NO. 98-1-27, JALAN FETTES PRIMA TANJUNG BUSINESS CENTRE BANDAR TANJONG TOKONG, 11200 TANJONG TOKONG: MICHELLE GOH YOU XUAN (11577), TAN YU QIN (12849), TAN WEI SERN (6615) | 2026-09-18 |
| family-dental-clinic-deepen | https://www.google.com/maps?cid=6415810400052997883&hl=en | Google listing 2026-09-18: 4.9 from 231 reviews, histogram 5*..1* 222/3/1/0/5; 98-1-27, Jalan Fettes, Prima Tanjung Business Centre, 10470 Tanjung Tokong; phone +60 10-886 0830; categories include Emergency dental service and Orthodontist; hours Monday, Tuesday and Friday 9 AM–6 PM, Wednesday and Thursday 9 AM–9 PM, Saturday and Sunday 10 AM–6 PM; newest review read dated 2026-08-10 ("Really grateful to the dentist for accommodating my last-minute appointment"); owner replies on 10 of 12 reviews read (2023-10 to 2026-08); photos uploaded by the business show the Family Dental storefront and the building's Family Dental signs | 2026-09-18 |
| family-dental-clinic-deepen-2 | https://familydental.my/our-team | Our team page: "Principal Dentist" "Dr. Tan Wei Sern", "With a special interest in root canal treatment"; "Associate Dentist" "Dr. Michelle Goh", "Graduated with a Degree in Bachelor of Dental Surgery from Aimst University. and has undergone advanced clinical training in Italy and Taiwan.", "Dr. Michelle is a certified BPS denture provider, certified suction denture provider, certified Osstem implant clinician as well as Clear Correct Aligner certified dentist."; "Dr.Tan Yu Qin (Eugene)", "He graduated from AIMST University" | 2026-09-18 |
| family-dental-clinic-deepen-3 | https://familydental.my/contact-us | Contact page: "Our team speaks English, Mandarin, and Malay"; "Send us a message and we will get back to you as soon as possible."; "create a personalised treatment plan that fits your needs and budget"; addresses "98-G-28, Jalan Fettes," and "98-1-27, Jalan Fettes," at "Prima Tanjung Business Centre," Tanjung Tokong, with an embedded Google map; "[email protected]"; "010-886 0830" with WhatsApp; hours "Mon, Tue & Fri: 9am-6pm", "Wed & Thu: 9am-9pm", "Sat, Sun & Public Holiday: 10am-6pm" | 2026-09-18 |
| family-dental-clinic-deepen-4 | https://familydental.my/our-treatments | Our treatments page: "Teeth Cleaning and Prevention", "Restorative Dentistry", "Dental Filling", "Root Canal Treatment", "Braces Treatment", "Teeth Whitening", "Denture", "Dental Surgery or Wisdom Tooth Extraction", "Children’s Dentistry", "Dental Implants", each described without a price; "Dental technology": "Vatech X-ray Machine", "VistaPano S Ceph", "Shining 3D Aoralscan 3"; no CBCT or cone-beam scanner named | 2026-09-18 |
| family-dental-clinic-deepen-5 | https://familydental.my/dental-crown-and-bridge | Crown and bridge page: "General Dental Crown Price in Malaysia: Cost of Crown Gigi"; "Please note that these prices are for general reference only and do not represent our clinic’s rates. For accurate pricing, we recommend scheduling a consultation with us." | 2026-09-18 |
| family-dental-clinic-deepen-6 | https://familydental.my/ | Home page, live 2026-09-18: "There are two Family Dental clinics in Malaysia present in Tanjung Tokong, Penang."; "Open 7 days a week — Opening hours: Mon, Tue & Fri (9am–6pm); Wed & Thu (9am–9pm); Sat, Sun & Public Holidays (10am–6pm)"; "Advanced dental technology — Vatech panoramic X-ray, VistaPano S Ceph, Shining 3D intraoral scanner"; "Children's Dentistry — Gentle, friendly care for children at all stages of development"; "Take a sneak peek into our clinic." with photos of the building and its Family Dental signs; links to the clinic's Facebook, Instagram and WhatsApp; structured data: WebSite, WebPage, BreadcrumbList and an Organization entry with name, URL, logo and social links only, no Dentist or LocalBusiness markup with address, phone or hours | 2026-09-18 |
| family-dental-clinic-deepen-7 | https://familydental.my/braces | Braces page: "Whether you are considering conventional metal braces, self-ligating braces, ceramic braces or clear aligners, we will explain your options, expected treatment journey and costs before you decide to proceed."; "Following your initial consultation, you will receive a detailed quote with no hidden fees." | 2026-09-18 |
| family-dental-clinic-deepen-8 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| family-dental-clinic-deepen-9 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| family-dental-clinic-deepen-10 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| family-dental-clinic-deepen-11 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| family-dental-clinic-deepen-12 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| family-dental-clinic-deepen-13 | https://familydental.my/dentist-batu-ferringhi | Batu Ferringhi page: "Experience treating tourists and expats who need urgent or one-off dental care while travelling"; "Yes, we regularly see visitors and expats staying in the Batu Ferringhi area for urgent dental issues or routine care during their stay."; "Contact us directly by phone or WhatsApp and we'll do our best to fit you in the same day — sudden pain shouldn't wait until you're back home."; "Dentists on duty: Dr. Tan Wei Sern, Dr. Michelle Goh, Dr. Pauline Lee Poh Ling, Dr. Eugene." | 2026-09-18 |
| family-dental-clinic-deepen-14 | https://familydental.my/enquiries | Enquiries page: "Effective 1 Sept 2025, a 6% Service Tax will apply to all dental services for non-MyKad/MyKid holders, as required by RMCD"; "He holds a Bachelor of Dental Surgery from AIMST University and advanced training in Singapore."; "Pediatric Dentistry" "Dental care for children up to 7 years age." | 2026-09-18 |
| family-dental-clinic-deepen-15 | https://familydental.my/panduan-harga-rawatan-pergigian-malaysia | Malay-language price guide "Harga Rawatan Gigi di Malaysia 2026: Klinik Swasta & Kerajaan": "harga yang disenaraikan di sini adalah untuk tujuan rujukan sahaja dan tidak mewakili harga di klinik kami" (the prices listed are for reference only and do not represent the clinic's prices); scaling "Scaling gigi : RM80 hingga RM150" given as a Penang private-clinic range | 2026-09-18 |
| family-dental-clinic-deepen-16 | https://familydental.my/composite-filling-vs-amalgam-filling-malaysia | Blog article: "How Much Does a Dental Filling Cost in Malaysia?"; "Tooth filling Malaysia costs vary depending on the material, the size of the cavity, and the clinic."; "Composite fillings: RM150–RM400 per tooth" as a Malaysian market range | 2026-09-18 |
| family-dental-clinic-deepen-17 | https://www.google.com/search?q=Family+Dental+Clinic+Jalan+Fettes+P… | Google reviews sorted lowest first, read 2026-09-18: all six reviews of one to three stars (five one-star, one three-star, dated about 2018 to 2025), each answered by the clinic; three describe a bill higher than the price quoted or charges added without explanation, e.g. "I was charged RM50 for rubber dam WITHOUT prior knowledge & no explanation whatsoever"; the clinic's replies dispute two of them | 2026-09-18 |
| family-dental-clinic-deepen-18 | https://www.facebook.com/familydentalpenang | Facebook page FamilyDental Clinic (name also given in Chinese), read 2026-09-18: about 1.8 thousand followers, recommended by 100% of 29 reviews; newest post 2026-07-22; address 98-G-28 & 98-1-27 Jalan Fettes, Prima Tanjung Business Centre; WhatsApp button and +60 10-886 0830; links familydental.my | 2026-09-18 |
| family-dental-clinic-deepen-19 | https://familydental.my/dentist-georgetown | Georgetown page: "We recommend booking ahead via WhatsApp or phone so we can prepare for your visit, though we do our best to accommodate urgent same-day dental pain." | 2026-09-18 |
| family-dental-clinic-deepen-20 | search:Family Dental Clinic Penang Tanjung Tokong | Google 2026-09-18 (English, gl=my, non-personalised): familydental.my is the first organic result for the clinic's name | 2026-09-18 |
| family-dental-clinic-deepen-21 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Claimed Google Business Profile read 2026-09-17 lists the clinic's own categories as Dental clinic, Cosmetic dentist, Dentist, Emergency dental service, Medical clinic, Orthodontist and Periodontist; the website neither describes nor rules out urgent care | 2026-09-17 |
| family-dental-clinic-deepen-22 | https://familydental.my/contact-us | Full postal address published ("98-1-27, Jalan Fettes, Prima Tanjung Business Centre, Tanjung Tokong, Pulau Pinang") plus a google.com/maps link/embed on the page | 2026-09-17 |
| family-dental-clinic-deepen-23 | https://familydental.my/our-treatments | "Teeth Cleaning and Prevention" described, no RM figure | 2026-09-17 |
| family-dental-clinic-deepen-24 | https://familydental.my/our-treatments | "Dental Filling" described, no RM figure; no dedicated filling price page found | 2026-09-17 |
| family-dental-clinic-deepen-25 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Histogram 222/3/1/0/5; 5 readable reviews dated 2026-03-03 to 2026-08-10; reviewers with 1-7 prior reviews | 2026-09-17 |
| family-dental-clinic-deepen-26 | https://familydental.my/ | Site-wide read found a link to facebook.com/familydentalpenang | 2026-09-17 |
| family-dental-clinic-deepen-27 | https://familydental.my/our-treatments | "Dental technology" section lists Philips Zoom! Whitening, Vatech X-ray Machine, VistaPano S Ceph and an intraoral scanner; no CBCT/cone-beam equipment named | 2026-09-17 |
| family-dental-clinic-deepen-28 | https://familydental.my/braces | Dedicated braces treatment page | 2026-09-17 |
| family-dental-clinic-deepen-29 | https://familydental.my/our-treatments | "Children's Dentistry - Help maintain your child's dental hygiene and oral health at all stages of their teeth development" | 2026-09-17 |
| family-dental-clinic-deepen-30 | https://www.google.com/maps?cid=6415810400052997883&hl=en | Three of the 5 readable reviews carry an owner reply, e.g. Siti Nurbalqis (5*, 2026-04-30) answered on 2026-06-29 and Tan Tzechia (5*, 2026-03-03) answered on 2026-04-27 | 2026-09-17 |
| family-dental-clinic-deepen-31 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Family%2… | A search for "Family Dental Clinic Tanjung Tokong Penang" returned only unrelated results (Tanjung Tokong Tourism; a go-kart venue in Bayan Lepas), no listing for the clinic | 2026-09-29 |
| family-dental-clinic-deepen-32 | https://familydental.my/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| family-dental-clinic-platforms-2 | https://www.dentaldepartures.com/dentist/family-dental-clinic-penang | Dental Departures: profile of Family Dental Clinic - Penang, No. 98-1-27, Jalan Fettes Prima Tanjung Business Center, Tanjong Tokong, George Town, Penang, 10470, MY; 11 reviews, rating 5.0/5 (checked 2026-10-01) | 2026-10-02 |
Sejarah Perubahan
| Tarikh | Perubahan |
|---|---|
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: all 59 pages of the clinic's website, its Google listing and reviews, its Facebook page and the Malaysian Dental Council register. The practice has two units at Prima Tanjung Business Centre, Tanjung Tokong; the other place names on its site are nearby areas it serves, not branches. Corrected: the price tables on the site (implants, crowns, fillings, consultation and X-rays) are general Malaysian market ranges, and the site states its price guide does not represent the clinic's own rates, so no fees are recorded as published; the structured data names the organisation only. Confirmed from the clinic's own pages: same-day care for sudden tooth pain, visits from tourists and expats, children's dentistry up to age 7, evening hours on Wednesdays and Thursdays and weekend opening. Google: 4.9 from 231 reviews; three one-star reviews from about 2018 to 2025 describe bills higher than quoted, and the clinic answered all six reviews of three stars or fewer. The three dentists on the team page are registered at the clinic's address in the dental council register. |
| 2026-09-17 | Recorded on 2026-09-17 from the clinic's own Google Business Profile: emergency dental service is one of the categories the clinic lists for itself, which resolves the point left open when only its blog articles mentioned the word. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic's own site ranked for "dental implants Penang" and for "Penang dental clinic for expats"; not present for "best dentist Penang", "English speaking dentist Penang" or "emergency dentist Penang". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (treatments, team, contact and crown-price pages) and its Google listing. Recorded: dentist names and an address with a map link now published; children's dentistry and braces offered; evening hours on Wednesday and Thursday; a Facebook page linked from the site; Google 4.9 from 231 reviews, no repeated complaint pattern and no signs of review manipulation. Corrected: the crown page's price range is explicitly marked as general market reference rather than the clinic's own price, so the crown price criterion is recorded as not published. Still unverified: whether the clinic documents emergency or same-day care. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, clinic operating normally. Corrections: filled in address (98-1-27, Jalan Fettes, Prima Tanjung Business Centre, Tanjung Tokong — previously blank) and corrected phone from stored +60 4-899 0013 to +60 10-886 0830 (matches both the clinic's own site and its Google Maps profile). Captured first Google rating/review data: 4.9 stars, 224 reviews. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): clinic premise confirmed as genuinely MDC-registered at its Tanjong Tokong address (4 dentists); no distinct clinic license number is published. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Wisdom teeth removal page states GA used when needed, alongside local/sedation. |
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