Q&M Dental Surgery (Taman Austin)
Menurut metodologi terbuka kami, klinik ini memperoleh 59.1/100 untuk ketelusan, reputasi, kebolehcapaian perkhidmatan, dan keterlihatan digital.
Kedudukan keseluruhan: #19 daripada 26 klinik yang diberi kedudukan · Terakhir disemak: 2026-09-17
Kedudukan mengikut Profil Penilaian
- Ketelusan & Kepercayaan Keseluruhan#1959.1/100
- Terbaik untuk Ekspatriat#1760.3/100
- Terbaik untuk Implan Gigi#1159.5/100
- Terbaik untuk Rawatan Gigi Kecemasan#1168.5/100
- Ketelusan Harga Terbaik#2137.7/100
- Klinik Berbahasa Inggeris Terbaik#1962.7/100
- Terbaik untuk Keluarga / Kanak-kanak#1168.7/100
- Pergigian Tidur (bius am / sedasi mendalam)tidak diberi kedudukan
Bius Am & Sedasi Mendalam
Sama ada klinik mendokumenkan rawatan di bawah bius am atau sedasi mendalam — «pergigian tidur», di mana pesakit tidur dan tidak sedar apa-apa (tidak merasa, melihat atau mendengar prosedur). Sedasi sedar biasa, di mana pesakit kekal terjaga dan responsif, tidak dikira di sini. Maklumat ini sekadar rujukan dan tidak mempengaruhi skor ketelusan.
- ? Bius am / sedasi mendalam (pergigian tidur) — Belum disahkan Wisdom tooth page: local anaesthesia standard; 'IV sedation by qualified anaesthetist can be arranged' but not described as asleep/unaware.
Ringkasan
Q&M Dental Surgery (Taman Austin) adalah salah satu daripada kira-kira lapan cawangan Q&M di kawasan Johor Bahru, sebahagian daripada Q&M Dental Group yang berpusat di Singapura dan beroperasi di Malaysia sejak 2009. Cawangan Austin terletak di Taman Mount Austin dan tersenarai sebagai pembekal pendakap gigi Invisalign. Kumpulan ini merupakan salah satu rangkaian pergigian swasta terbesar di Singapura dan mengekalkan protokol klinikal yang konsisten di seluruh rangkaian Malaysianya.
Q&M Dental Group Malaysia lists eight Johor Bahru-area branches (Austin, Bestari, Bukit Indah, Molek, Permas Jaya, Sentosa, Tun Aminah, others). This entry covers the Austin branch only. Dentist names at the Austin branch are not published on the group's clinic-locator page. The Dental Departures aggregator assigns a 5.0/5 rating to Q&M Austin with unspecified review count; this could not be independently verified. The branch's own Facebook page, with no posts since June 2021, shows a 74% recommendation rate from 8 reviews and gives the mobile number +60 12-250 5313; the group's website gives 07-361 4789.
Kekuatan
- Reputasi & Ulasan: 19 daripada 20 mata.
- Infrastruktur Perubatan: 13 daripada 15 mata.
Kelemahan
- Ketelusan Harga: 0 daripada 15 mata yang boleh disahkan (tiada: harga atau julat harga diterbitkan; harga pencucian gigi dinyatakan; harga tampalan gigi dinyatakan; harga mahkota gigi dinyatakan; harga implan dinyatakan; harga konsultasi dinyatakan; harga X-ray / pengimejan dinyatakan)
- Keterlihatan AI & Carian: 3 daripada 10 mata yang boleh disahkan (tiada: disebut bagi pertanyaan: best dentist Malaysia; disebut bagi pertanyaan: English speaking dentist Malaysia; disebut bagi pertanyaan: emergency dentist Malaysia; disebut bagi pertanyaan: Malaysia dental clinic for expats; data berstruktur pada laman web; halaman khusus bagi setiap perkhidmatan)
Pecahan Skor
Setiap kriteria di bawah diberi skor daripada sumber awam. ✓ disahkan ya · ✗ disahkan tidak / tidak ditemui · ◐ separa · ? tidak disahkan (memperoleh 0, bukan penemuan negatif).
Ketelusan Maklumat
Sama ada fakta asas tentang klinik — pasukannya, premisnya, perkhidmatannya dan lokasinya — boleh disahkan secara awam.
| ✓ | Mempunyai laman web yang berfungsi [s1] | 4/4 |
| ✗ | Nama doktor gigi disenaraikan clinic-locator page for Austin branch does not list individual dentists; group site has no branch-level team page [s1] | 0/3 |
| ✗ | Pengkhususan doktor gigi disenaraikan not applicable: dentist names not listed at branch level [s1] | 0/2 |
| ✗ | Gambar sebenar klinik Homepage imagery is stock photography, not photos of this clinic [qm-dental-surgery-austin-deepen] | 0/2 |
| ✓ | Senarai perkhidmatan diterbitkan The group's website lists the treatments offered across its clinics, each with its own page. [qm-dental-surgery-austin-deepen-17] [s2] | 3/3 |
| ✓ | Maklumat perhubungan yang jelas phone 07-3614789 and email [email protected] on clinic locator [s1] [s2] | 2/2 |
| ✓ | Versi laman web dalam bahasa Inggeris qandm.com.my group site in English [s1] | 2/2 |
| ✓ | Alamat dan peta diterbitkan address consistent across official clinic locator and directory [s1] [s2] | 2/2 |
Ketelusan Harga
Sama ada pesakit boleh menganggarkan kos sebelum berkunjung. Julat harga yang diterbitkan dikira; harga tepat tidak diwajibkan.
| ✗ | Harga atau julat harga diterbitkan no price list on the Q&M Malaysia website [s1] | 0/3 |
| ✗ | Harga pencucian gigi dinyatakan [s1] | 0/2 |
| ✗ | Harga tampalan gigi dinyatakan [s1] | 0/2 |
| ✗ | Harga mahkota gigi dinyatakan [s1] | 0/2 |
| ✗ | Harga implan dinyatakan Corrected: neither the group's website (all pages read) nor the branch's Google listing publishes an implant price; its Facebook page has not posted since 2021. [qm-dental-surgery-austin-deepen-18] [qm-dental-surgery-austin-deepen-19] [qm-dental-surgery-austin-deepen-20] | 0/2 |
| ✗ | Harga konsultasi dinyatakan [s1] | 0/2 |
| ✗ | Harga X-ray / pengimejan dinyatakan [s1] | 0/2 |
Reputasi & Ulasan
Isyarat ulasan awam. Penilaian Google dilaraskan dengan prior Bayesian (penilaian 4.0, pemberat 25) supaya 5.0 daripada segelintir ulasan tidak mendahului 4.8 daripada beratus-ratus ulasan.
| ✓ | Penilaian Google (dilaraskan secara Bayesian) as of 2026-09-17 [qm-dental-surgery-austin-deepen-5] | 6/6 |
| ◐ | Jumlah ulasan Google as of 2026-09-17 [qm-dental-surgery-austin-deepen-6] | 2.5/3 |
| ✓ | Kebaharuan ulasan newest readable review dated 2026-08-17 [qm-dental-surgery-austin-deepen-7] | 3/3 |
| ✓ | Klinik membalas ulasan Owner replies on all 5 readable reviews, including a critical one [qm-dental-surgery-austin-deepen-8] | 2/2 |
| ✓ | Tiada aduan berulang only one isolated complaint among the readable reviews, no repeated theme [qm-dental-surgery-austin-deepen-2] | 2/2 |
| ✓ | Tiada pola ulasan mencurigakan no recurring complaints; not 100% 5★, dates spread, accounts have history [qm-dental-surgery-austin-deepen-9] | 2/2 |
| ✓ | Kehadiran Facebook yang aktif [s2] | 1/1 |
| ✗ | Kehadiran di TripAdvisor No TripAdvisor profile found for the clinic in Johor Bahru; the clinic's own website does not mention TripAdvisor [qm-dental-surgery-austin-deepen-15] [qm-dental-surgery-austin-deepen-16] | 0/0.5 |
| ✓ | Platform ulasan lain Dental Departures, dentistsnearby.com, hokucare.com listings found [s3] | 0.5/0.5 |
Infrastruktur Perubatan
Julat peralatan dan perkhidmatan yang didokumenkan secara awam. Ini mengukur ketersediaan yang berdokumen, bukan kualiti klinikal.
| ✓ | X-ray di premis Dental Radiography documented as a service [qm-dental-surgery-austin-deepen-3] | 2/2 |
| ✗ | CBCT (pengimejan 3D) Services page names X-ray/CAD-CAM equipment without CBCT [qm-dental-surgery-austin-deepen-10] | 0/2 |
| ✓ | Implantologi [s2] | 2/2 |
| ✓ | Ortodontik Invisalign provider, braces [s2] | 2/2 |
| ✓ | Pembedahan mulut minor oral surgery, extractions listed [s2] | 2/2 |
| ✓ | Pergigian pediatrik pediatric dentistry listed in service range [s2] | 1.5/1.5 |
| ✓ | Rawatan kecemasan The group's appointment page documents emergency dental treatment [qm-dental-surgery-austin-deepen-4] | 1.5/1.5 |
| ✓ | Berpengalaman dengan pesakit antarabangsa Q&M Malaysia is an extension of Singapore's largest private dental chain; group markets explicitly to Singapore patients and cross-border dental tourists [s3] | 2/2 |
Komunikasi & Perkhidmatan
Sejauh mana mudah untuk menghubungi klinik, mendapatkan jawapan dan membuat temu janji — terutamanya bagi pesakit antarabangsa.
| ✓ | WhatsApp / LINE tersedia WhatsApp link found on the homepage [qm-dental-surgery-austin-deepen-11] | 2/2 |
| ? | Kepantasan maklum balas | 0/1.5 |
| ✓ | Bahasa Inggeris dituturkan Q&M group originated in Singapore; English-medium organisation [s1] | 2.5/2.5 |
| ✗ | Konsultasi sebelum kunjungan boleh dibuat No online estimate feature found; only phone/WhatsApp/booking-form contact [qm-dental-surgery-austin-deepen-12] | 0/1.5 |
| ✓ | Penerangan perkhidmatan yang jelas Services page explains procedures in plain language [qm-dental-surgery-austin-deepen-3] | 1/1 |
| ✓ | Waktu operasi yang selesa Open Saturday and Sunday per the Google listing [qm-dental-surgery-austin-deepen-13] | 1.5/1.5 |
Keterlihatan AI & Carian
Sama ada klinik dapat ditemui apabila pesakit membuat carian — termasuk melalui pembantu AI. Disemak dengan pertanyaan tetap: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Disebut bagi pertanyaan: best dentist Malaysia [sv] | 0/1 |
| ✗ | Disebut bagi pertanyaan: English speaking dentist Malaysia [sv] | 0/1 |
| ✓ | Disebut bagi pertanyaan: dental implants Malaysia Q&M Austin appears on Dental Departures implant-specific listing for Johor Bahru [sv] | 1/1 |
| ✗ | Disebut bagi pertanyaan: emergency dentist Malaysia [sv] | 0/1 |
| ✗ | Disebut bagi pertanyaan: Malaysia dental clinic for expats [sv] | 0/1 |
| ✗ | Data berstruktur pada laman web No JSON-LD found on any page read [qm-dental-surgery-austin-deepen-14] | 0/1.5 |
| ✓ | Kualiti pengindeksan Google Q&M group site and Austin-branch Facebook page index for clinic-name searches [sv] | 2/2 |
| ✗ | Halaman khusus bagi setiap perkhidmatan clinic-locator entry for Austin branch has no branch-specific service or team page; relies on group-level content [s1] | 0/1.5 |
Pelesenan & Kelayakan
Sama ada klinik menerbitkan lesen operasinya serta doktor gigi yang bekerja di situ berserta nombor lesen profesional mereka. «Tidak diterbitkan» yang disahkan direkodkan sebagai bendera merah; data yang belum diperiksa dipaparkan sebagai belum disahkan dan tidak dikenakan penalti.
Lesen operasi klinik: belum disemak dengan sumber awam — belum disahkan, tiada penalti
Doktor gigi & lesen profesional
Senarai doktor gigi yang diterbitkan untuk klinik ini belum direkodkan — belum disahkan, tiada penalti.
Isyarat Merah
- rendah Tiada doktor gigi dikenal pasti di mana-mana (-2 mata) — No dentist names are published for the Austin branch specifically. [s1]
Penalti isyarat merah dikenakan: -2 mata (dihadkan pada -20).
Data Yang Kami Tidak Dapat Sahkan
- Komunikasi & Perkhidmatan: Kepantasan maklum balas
Item yang tidak disahkan memperoleh 0 mata tetapi tidak dianggap sebagai penemuan negatif. Jika anda boleh mendokumenkan mana-mana daripadanya, sila hantar pembetulan.
Maklumat Hubungan
| Laman web | https://qandm.com.my/ |
|---|---|
| Telefon | +60 7-361 4789 |
| https://www.facebook.com/QandMAustin/ | |
| Alamat | 29, Jalan Mutiara Emas 10/19, Taman Mount Austin, 81100 Johor Bahru, Johor |
Butiran hubungan disediakan untuk pengenalan sahaja dan mungkin berubah; sahkan terus dengan klinik.
Sumber
| ID | Sumber | Apa yang disokong | Diakses |
|---|---|---|---|
| s1 | https://qandm.com.my/clinic-locator/ | clinic locator confirming Austin branch address 29 Jalan Mutiara Emas 10/19 Taman Mount Austin, phone 073614789, email [email protected]; group note that most clinics open 9am-9pm | 2026-08-18 |
| s2 | https://www.dentistsnearby.com/browse-by-treatment/general-dentistr… | service list, Invisalign provider status, Facebook page facebook.com/QandMAustin, LED whitening machine, digital oral camera | 2026-08-18 |
| s3 | https://www.dentaldepartures.com/info/dental-implants/malaysia/joho… | Q&M Austin listed on Dental Departures implant-specific listing with 5.0/5 rating and SGD 2,517 implant price | 2026-08-18 |
| sv | search:best dentist Johor Bahru / English speaking dentist Johor Bahru / dental implants Johor Bahru / emergency dentist Johor Bahru / Johor Bahru dental clinic for expats | AI/search visibility checks 2026-08-18: Q&M Austin appears in implant-specific sub-query results; not found in top results for city-level general dentist, English-speaking, emergency, or expat queries | 2026-08-18 |
| qm-dental-surgery-austin-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | searched: Premise Name 'KLINIK PERGIGIAN QM', State=Johor -> No Records | 2026-08-25 |
| qm-dental-surgery-austin-deepen | https://qandm.com.my/ | Self-hosted but clearly stock filenames, e.g. "geralt-dentist-8729626" (geralt is a well-known Pixabay stock contributor) and "asian-female-casual-t-shirt-posing-scaled", used as generic marketing imagery | 2026-09-17 |
| qm-dental-surgery-austin-deepen-2 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Mita Foo's 1★ review (2026-06-28) about a late cancellation is the only complaint among 5 readable reviews; the other 4 are unrelated positive reviews | 2026-09-17 |
| qm-dental-surgery-austin-deepen-3 | https://qandm.com.my/services/ | "Dental radiographs (X-rays) are diagnostic tools used to examine teeth, jaws, and surrounding structures that are not visible to the naked eye" (representative example) | 2026-09-17 |
| qm-dental-surgery-austin-deepen-4 | https://qandm.com.my/make-appointment/ | "If you need to make an appointment urgently or for emergency dental treatment, please call the preferred clinic directly." | 2026-09-17 |
| qm-dental-surgery-austin-deepen-5 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Google listing 2026-09-17: 4.8 from 259 reviews; histogram 5★233/4★13/3★2/2★3/1★8 | 2026-09-17 |
| qm-dental-surgery-austin-deepen-6 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Google listing 2026-09-17: 259 reviews | 2026-09-17 |
| qm-dental-surgery-austin-deepen-7 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Most recent of 5 readable reviews: nelson ng 296, 2026-08-17 | 2026-09-17 |
| qm-dental-surgery-austin-deepen-8 | https://www.google.com/maps?cid=10726996711639728187&hl=en | All 5 readable reviews have an owner reply, including the 1★ review from Mita Foo (2026-06-28) | 2026-09-17 |
| qm-dental-surgery-austin-deepen-9 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Histogram 233/13/2/3/8; readable reviews dated 2026-03-07 to 2026-08-17; reviewers with 2-7 prior reviews | 2026-09-17 |
| qm-dental-surgery-austin-deepen-10 | https://qandm.com.my/services/ | "Dental Radiography" and "CAD CAM/Digital Dentistry" described; no CBCT/cone-beam item | 2026-09-17 |
| qm-dental-surgery-austin-deepen-11 | https://qandm.com.my/ | Page contains a wa.me/60162679893 link | 2026-09-17 |
| qm-dental-surgery-austin-deepen-12 | https://qandm.com.my/make-appointment/ | Appointment page invites a booking request but documents no online treatment estimate | 2026-09-17 |
| qm-dental-surgery-austin-deepen-13 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Google Business hours: open all 7 days including Saturday and Sunday, 9 AM-6 PM | 2026-09-17 |
| qm-dental-surgery-austin-deepen-14 | https://qandm.com.my/ | Site-wide read (40 pages): no JSON-LD structured data found on any page | 2026-09-17 |
| qm-dental-surgery-austin-deepen-15 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Q%26M%20… | A search for "Q&M Dental Surgery Taman Austin Johor Bahru" returned only unrelated results (Seville Tourism; Brighton Tourism), no listing for the clinic | 2026-09-29 |
| qm-dental-surgery-austin-deepen-16 | https://qandm.com.my/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| qm-dental-surgery-austin-deepen-17 | https://qandm.com.my/services/ | Services page of the Q & M Malaysia group website (read 2026-09-30): aesthetic dentistry, AI dentistry, braces, CAD/CAM digital dentistry, children's dentistry, crowns and bridges, dental radiographs, dentures, general dental treatment, gum disease, implants, intraoral scanning, Invisalign, jaw orthognathic surgery, nerve treatment, care in pregnancy and wisdom tooth removal | 2026-09-30 |
| qm-dental-surgery-austin-deepen-18 | https://qandm.com.my/ | All 45 pages listed in the Q & M Malaysia website sitemap (services and treatment pages, clinic locator, appointment, about and news) read on 2026-09-30: no price for any treatment; the crowns and nerve-treatment pages say the cost depends on the material and the tooth | 2026-09-30 |
| qm-dental-surgery-austin-deepen-19 | https://www.google.com/maps?cid=10726996711639728187&hl=en | Google listing "Q&M Dental Clinic - Austin" read on 2026-09-30: phone +60 7-361 4789; website qandm.com.my; no business description and no prices | 2026-09-30 |
| qm-dental-surgery-austin-deepen-20 | https://www.facebook.com/QandMAustin/ | Facebook page "Q & M Dental Surgery Austin" (read 2026-09-30, About and all 7 posts): the newest post is dated 2021-06-17; About gives the Taman Mount Austin address, mobile +60 12-250 5313, e-mail [email protected] and the website qandm.com.my | 2026-09-30 |
Sejarah Perubahan
| Tarikh | Perubahan |
|---|---|
| 2026-09-30 | Re-read on 2026-09-30 on the clinic group's own website (all pages), the branch's Google listing and its Facebook page (no posts since June 2021): the service list now rests on the group's website. Corrected: implant price to not published, as no own channel publishes one. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic group's website (services and appointment pages) and its Google listing. Recorded: X-ray but not CBCT documented; emergency dental treatment and WhatsApp contact documented; weekend opening hours; Google 4.8 from 259 reviews, owner replies including on a critical review, only one isolated complaint and no signs of review manipulation. Corrected: the marketing photos on the homepage are stock imagery, not photos of this clinic, so real clinic photos are recorded as not published. Still unverified: whether the clinic has a TripAdvisor listing. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | Re-verification 2026-08-25: the Q&M Dental corporate site is live, but it surfaces only its Subang Jaya (Selangor) HQ contact details in fetched content, not a page specific to the Taman Mount Austin, Johor Bahru branch, so address/phone for this branch could not be re-confirmed. Google Maps did not load on 2026-08-25, so operating status and rating/review data could not be verified this time; needs a follow-up check. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): the Taman Austin branch premise was not located under the searched name forms; left null rather than false since the Premise Name field is prefix-matched and the branch's exact registered name is unknown (chain premises are often registered under franchisee-specific names, not 'Q&M'). |
| 2026-08-18 | Initial data collection. |
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